Hi,
I have shipped up to 50,000 packages per month. At the moment am doing roughly 600 per day. Monday is the nightmare because there is a build up from the weekend. We only work Monday to Friday
I rely on a software package called linnworks which treats me well. It has some great features for automating sorting, printing and processing of orders. It also has stock control features. You can also do your own programming and have it change virtually anything on an order when it arrives. Order Management Software | Stock Control System | Linnworks
To speed up the packing and try to stop errors we print the item skus on the address label. This way the packers look at the address label to see what they need to pack.
The main problems we face are stock control and marking the orders as shipped. The software package helps us with this.
The other problem we have is answering questions. We get over 100 questions per day about different things. I use mozilla with some addons to make it easier. I have a one called text complete for answering common questions and another one "url link" which allows my to highlight some text (amazon order id - paypal transaction id) and when i right click it takes me directly to the relevant payment page on either ebay or amazon. You can configure this to work anyway you want.
I also have some custom software to help with some different tasks such as adding tracking numbers quickly to orders.
I have employees for doing the work. 2 people dedicated to packing. 1 person supervising the packers. 1 dedicated purchasing person. 1 dedicated order printing and processing (mark as shipped)
Their capacity per day is roughly 2000 orders.
If you have some more questions please feel free to ask.
Cheers
Last edited by damienw; 10-18-2012 at 07:15 PM.
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