New Kind of MC999 - EB demanding I request higher selling limits?

[amysol]

Ok, background is 5 items bought, several bids, 4 week old account, I listed my kids old leap frog pen and four box as auction starting at 99 cents. Was MC999'd pretty fast. Normal process, I call in, and answer basic questions, and listing is put back on again.

Then 2 days later into being relisted, just still the one item, another mc999. Listing removed. This time, they are demanding that I request higher selling limits, which I won't be able to do, since my name won't match my address. They ask me to do this online.

After reviewing your account, we've made the decision to restrict your ability to sell until you provide us with additional information. There are 2 ways that you can do this--through My eBay or the next time you sell.

To start the process through My eBay:
1. Click "My eBay" at the top of most eBay pages. You may need to sign in.
2. Select the "All Selling" option in the "Sell" section on the left side of the page (or in the "Selling Manager Summary").
3. Click the "Request higher selling limits" link in the monthly selling limits section.

To start the process the next time you sell, click the "request higher selling limits" link in the alert message the next time you try to list an item



Anyone ever heard of this? Is this account burned?

[amysol]

Ok, here is what happened. I tried to request higher selling limits online like they asked, and of course that failed.

So I called in. Played stupid, "why is this happening again? Is there a glitch in the system?"

She said this is a different kind if verification process different from the first basic mc999. She said she would ask me a series of questions from a national public data base! OH CRAP. My heart sank, as we know nothing matches anything.

What is your bday? gave ⊗⊗⊗⊗ bday

She said I can't find any questions for you.

She said how long at your address? I said 2 years, before that CA. As CA matches my google voice area code.

She said I don't see anything here.....

She said what is the address on your driver's license?

UH OH - I said gave her the address from my ebay account and continued it's a restaraunt, I live upstairs in an apartment. ( I knew this address, and it's a 3 story restaurant with apt upstairs.

She said what is the apt #. I made one up. 2 B I said.

She said ok I am going to raise you to 25, $1250. This is the last verification you would ever have to go through she said, unless you get a violation.

What did I learn? I learned about THIS process. I learned it's what gets you to 25 $1250 like I Have on now 2 acts less than 60 days old.

I also learned, should I get through this process, I may have accounts in the clear should I stay under the radar. Good to know.


Anyone else have experience with this?

[john456]

Congrats on going through it like a champ!

[rsot]

@amysol, you luckily got through this - standard recommendation is NOT to call in for requesting higher limits...ESPECIALLY on a new accounts. Too dangerous to deal with but congratz again

[Dmshark25]

Yea don't call in. Because until then you trip up some other violation ebay has no idea what you are doing. Then you call in get a human eye on your account and then they find everything wrong and request alll kinds of documents.

Create a lot of accounts in the beginning and then after 90 days the limits go up on all your accounts . Then you will have good time

[amysol]

rsot - my account was suspended. The only way to get it back would be to call in. So worst case if I call in, it stayed suspended. Best case is it gets reinstated.


dmshark - I think you misunderstood post. I didn't call in cause I wanted higher seller limits. My account was restricted, second time in 24 hours. Email MC999 told me to request higher selling limits. SO when you get restricted and asked to call in, I think here it's taught to go ahead and call in, see if you can get account reinstated. What's the harm at that point right?

[rsot]

Clearer now - ok so you must take steps to AVOID getting the mc999. Lots of discussion about this.

[oompaloompa]

I think you need to leave it longer than 4 weeks.

over 90 days is good.

they are always easy to pass though, but it is different stuff we are asked for, we do not have this type of database so do not get asked those questions...

[joanna4051]

Originally Posted by amysol

Ok, here is what happened. I tried to request higher selling limits online like they asked, and of course that failed.

So I called in. Played stupid, "why is this happening again? Is there a glitch in the system?"

She said this is a different kind if verification process different from the first basic mc999. She said she would ask me a series of questions from a national public data base! OH CRAP. My heart sank, as we know nothing matches anything.

What is your bday? gave ⊗⊗⊗⊗ bday

She said I can't find any questions for you.

She said how long at your address? I said 2 years, before that CA. As CA matches my google voice area code.

She said I don't see anything here.....

She said what is the address on your driver's license?

UH OH - I said gave her the address from my ebay account and continued it's a restaraunt, I live upstairs in an apartment. ( I knew this address, and it's a 3 story restaurant with apt upstairs.

She said what is the apt #. I made one up. 2 B I said.

She said ok I am going to raise you to 25, $1250. This is the last verification you would ever have to go through she said, unless you get a violation.

What did I learn? I learned about THIS process. I learned it's what gets you to 25 $1250 like I Have on now 2 acts less than 60 days old.

I also learned, should I get through this process, I may have accounts in the clear should I stay under the radar. Good to know.


Anyone else have experience with this?

You got lucky with that one! I had the exact same situqtion on brand new accounts.2 of 4 i was asked multiple choicr questions from public database and coukdnt answer so i am asked to send in documents. 1they said they cant find any questions for and will call me back tomorrow.The first one i called in on also couldnt find anything in public database and she ended up raising reinstating my selling privelages and rwising to 25/$2500. Looks it all depends on what rep you get.

[john456]

Just got that kind of suspension today on aged account (was not selling anymore for 2 months):
1. Got MC999
2. told to go to increase limits flow

It seems like a ghetto hack implemented to get sellers to go through their identity verification system/public database.

Not sure what tripped up the account. There was no activity on it.

[joanna4051]

I know what is happening.
Big corporations like buy.com are getting greedy.

As a result, they and a few other companies signed big dollar contracts with ebay and small sellers are becoming an inconvenience. Ebay is no longer making money on the "unique" form your home products so they are "innovating".

These companies will become the Walmart of Ebay.

[vetman90]

First off, my response here is not directed at anyone it's just a venting of frustration from an eBayitus infection.

So let me get this straight,

Say I start up a stealth account that starts off with a 5/500 limit. The first 30 days or so I'm a buyer not a seller. The next 30 days I'm still a buyer but say I list a used vintage purse starting at .99 and a queen size heating pad for .99 opening bid. Bingo = MC999. Listings removed and account on hold until you call in for additional verification.

How does a used purse auction and heating pad auction offer competition to Bid.com, Overstock.com or ?? What's going on in this scenario that raises a red flag? How can this scenario even be worth eBay's time to hit their "Restrict" button and then have this member be another incoming call that they have to handle ??

From the posts I have been reading on various message boards here, the majority of members getting their less than 90 day old stealth accounts suspended by eBay are not selling anything in a big players market.

Absolutely no competition or interference for any long term high volume seller.

Now how about this scenario:

The fairly new eBay account be it stealth or authentic is approx. 60 to 70 days old and has nothing but positive feedback. This account has 7 positives from sellers and each one says this buyer is an absolute angel sent from God. This account has 3 more positive feedback's from buyer's that all say this seller is the best ever. Their item almost arrived before they had a chance to pay for it the seller shipped so fast.

Now this same account goes to list just one more little household item that came out of a closet after sitting for 3 years and just when you hit "List This Auction", bingo, MC999.

Does anyone here see a reason that makes it worth eBay's time to have this member go through the verify-their-information-process AGAIN ??

Does either scenario outlined above look like it could mean trouble for eBay's HIGH-ROLLERS.

Does either scenario appear to radiate a high risk of a possible fraud in progress here that could spoil some one's Christmas by selling a few cheap items to buyers that he/she won't ship so this member could keep say $30.00 and rip the buyers off ?? What, this member might go AWOL now and become a risk ?? Watch em Watch em

Why would anyone at eBay see it fit to MC999 any member new or old that pays immediately for anything they buy and ships anything they sell within anywhere from 10 minutes to 12 hours of getting paid, has a 100% feedback rating and also pay's their eBay account fee's within days of having their funds released ??

Many here have told me the extra harassment is due to the holiday season in effect.

OK but what does that have to do with zeroing in on 2-bit newby accounts that are performing perfectly and are not selling new items nor high dollar items in a competitive corridor??

I don't barely ever find a high roller seller account that racks up 125 negatives and 150 neutrals each month out of say 1,600 sales or more per month marked as "No Longer A Registered User". Sellers in this category just keep right on drop shipping and seem to still be here from when I first stumbled upon them in 1999.

Wait a minute, doesn't eBay/PayPal say they don't allow drop shipping ??

Well they don't have to look too hard to find it !!!

Hey, I have nothing against it and much of what I used to buy on eBay was drop shipped to me. If I'm getting a great price I could care less.

My point here is, the rules are the rules and this MC999 garbage should be dropped on a seller not adhering to eBay selling policy (we are not talking identity issues right now) more-so than on the accounts of the posters on these message boards with new accounts and walking on egg shells.

Thanks, I feel better now

[GreenGhost]

Originally Posted by vetman90

First off, my response here is not directed at anyone it's just a venting of frustration from an eBayitus infection.

So let me get this straight,

Say I start up a stealth account that starts off with a 5/500 limit. The first 30 days or so I'm a buyer not a seller. The next 30 days I'm still a buyer but say I list a used vintage purse starting at .99 and a queen size heating pad for .99 opening bid. Bingo = MC999. Listings removed and account on hold until you call in for additional verification.

How does a used purse auction and heating pad auction offer competition to Bid.com, Overstock.com or ?? What's going on in this scenario that raises a red flag? How can this scenario even be worth eBay's time to hit their "Restrict" button and then have this member be another incoming call that they have to handle ??

From the posts I have been reading on various message boards here, the majority of members getting their less than 90 day old stealth accounts suspended by eBay are not selling anything in a big players market.

Absolutely no competition or interference for any long term high volume seller.

Now how about this scenario:

The fairly new eBay account be it stealth or authentic is approx. 60 to 70 days old and has nothing but positive feedback. This account has 7 positives from sellers and each one says this buyer is an absolute angel sent from God. This account has 3 more positive feedback's from buyer's that all say this seller is the best ever. Their item almost arrived before they had a chance to pay for it the seller shipped so fast.

Now this same account goes to list just one more little household item that came out of a closet after sitting for 3 years and just when you hit "List This Auction", bingo, MC999.

Does anyone here see a reason that makes it worth eBay's time to have this member go through the verify-their-information-process AGAIN ??

Does either scenario outlined above look like it could mean trouble for eBay's HIGH-ROLLERS.

Does either scenario appear to radiate a high risk of a possible fraud in progress here that could spoil some one's Christmas by selling a few cheap items to buyers that he/she won't ship so this member could keep say $30.00 and rip the buyers off ?? What, this member might go AWOL now and become a risk ?? Watch em Watch em

Why would anyone at eBay see it fit to MC999 any member new or old that pays immediately for anything they buy and ships anything they sell within anywhere from 10 minutes to 12 hours of getting paid, has a 100% feedback rating and also pay's their eBay account fee's within days of having their funds released ??

Many here have told me the extra harassment is due to the holiday season in effect.

OK but what does that have to do with zeroing in on 2-bit newby accounts that are performing perfectly and are not selling new items nor high dollar items in a competitive corridor??

I don't barely ever find a high roller seller account that racks up 125 negatives and 150 neutrals each month out of say 1,600 sales or more per month marked as "No Longer A Registered User". Sellers in this category just keep right on drop shipping and seem to still be here from when I first stumbled upon them in 1999.

Wait a minute, doesn't eBay/PayPal say they don't allow drop shipping ??

Well they don't have to look too hard to find it !!!

Hey, I have nothing against it and much of what I used to buy on eBay was drop shipped to me. If I'm getting a great price I could care less.

My point here is, the rules are the rules and this MC999 garbage should be dropped on a seller not adhering to eBay selling policy (we are not talking identity issues right now) more-so than on the accounts of the posters on these message boards with new accounts and walking on egg shells.

Thanks, I feel better now

ebay is crap hang in there vetman90

[onlinebiz]

I got that email last night. I called them today, unfortunately I failed the verification test, and "BANG" goes my account. I told them that I didn't need any limit increase, because my four-month old account had a limit f 50/$3,500, which is fine for me.

[JJGold]

This is what's happening. You receive the MC999 restriction and you click on a link within the message. It then asks whether you like to call or have them call. Immediately to the left it defaults to read that the purpose of the call is to increase your monthly limits. If you don't change the reason to "suspensions and restrictions", then they be asking different questions from from public data bases. If you change the reason to: suspensions and restriction, you get very basic questions like: What is it the you plan on selling? Where did you acquire these items? Where are these items now? If you were to sell this item, how would it be shipped? Do you sell on different sites? That's it, Congratulations you selling restriction has been lifted. I've had 10 of these on the last couple of months and have been given the thumbs up each time.

[glacier922]

Are you serious??? That's all??? That easy??? Wow, I thought that stealth would be dead from now on if they were going to ask questions from a public database!

[Dunersdunes]

If u are being asked questions when creating new ebay seller account somethings already wrong. I set up 4 a week every week for 4 years. Never ever had ebay call or have me call to verify anything. The info being used to set up the account is not matching their database.

[glacier922]

^^^

According to corleone, it probably is because some users are create a stealt with gv. When I called in yeaterday, and I was surprised she did not ask public database questions but the softball ones, she wanted to test my phone number specifically and discovers its a gv. Then she asks if I had another number. It was a customer service issue, u won't provide good customer service if customers don't call you. That's what the rep literally said. So I guess the way to avoid this mc999 altogether is to get a prepaid phone.

[Dunersdunes]

Good point glacier. I use like 6 landline numbers for that reason. Lol

[Dmshark25]

@jjgold

NICE! That's a really good insight into that and makes total sense

Ebay is tricking us and filtering us through their system so we trap ourselves.

You hit it right on the head great job! Here is something to back that up even more

2 weeks ago I was hit with the same followed the link and when I called in they said ok u need to raise ur limits let's take a look , so right off the bat this is a call for a normal limit raise , so when there's 0/0 they pass you off to trust and safety who needs to confirm ur ID before they can raise ur limit .

I sent the ID In the next day I get hit with the mc999 again thinking it was just a error and sent duplicate by mistake because the day before I had already called in and sent my ID in,

Anyway when I called in I immediately started to say I already took care of this and sent my ID in and waiting for a response , the rep said that this is something different and just a call to talk to the seller, all the normal easy question mc999 , so I answered all the normal things and he said ok great and now my account cleared the normal check so it won't be suspended in 48hrs and now I'm just an account that is not limited or suspended I have just reached my selling limits of 0/0 and now waiting for ebay to give me a raise on my limits

Typical Ebay they trick you into calling in for a limit increase on a new seller account knowing that if you are new with no selling history than the only thing they have to go Is ID verification so if ur stealth , that's hard to do,

[Dmshark25]

And of course like someone mentioned things like using a GV number which I did and haven't used one In 7 months when creating an account and haven't received a mc999 since until I used one the other Day will raise flags

[joanna4051]

Originally Posted by JJGold

This is what's happening. You receive the MC999 restriction and you click on a link within the message. It then asks whether you like to call or have them call. Immediately to the left it defaults to read that the purpose of the call is to increase your monthly limits. If you don't change the reason to "suspensions and restrictions", then they be asking different questions from from public data bases. If you change the reason to: suspensions and restriction, you get very basic questions like: What is it the you plan on selling? Where did you acquire these items? Where are these items now? If you were to sell this item, how would it be shipped? Do you sell on different sites? That's it, Congratulations you selling restriction has been lifted. I've had 10 of these on the last couple of months and have been given the thumbs up each time.

I was wondering why some were getting the database questions and others what are you selling type.. ALthough I'm pretty sure I chose the account restriction/suspension when I had them call me. 1 got reinstated others got database questions