How many of your customers leave feedback?

wtfebay · #1 01-12-2015

This seems to be a common issue with any accounts I have run. Some buyers just simply dont leave feedback. Currently on an account I am building, out if 50 some buyers only a handful have left feedback. Even after the follow up messages thanking them, etc. still no dice. Some just plain dont leave feedback....how many of you run into this issue? How many of your buyers really leave feedback?

ooooo.halo · #2 01-12-2015

Quote:

Originally Posted by wtfebay

This seems to be a common issue with any accounts I have run. Some buyers just simply dont leave feedback. Currently on an account I am building, out if 50 some buyers only a handful have left feedback. Even after the follow up messages thanking them, etc. still no dice. Some just plain dont leave feedback....how many of you run into this issue? How many of your buyers really leave feedback?

Like you, a few have but not many.
Have yu left feedback? I find that many dont like to until you do first.
But then sometimes we dont want to incase they leave a horrible negative and then its too late as we will have sent glowing feedback for them.

RosieTosie · #3 01-12-2015

That's how it always is on eBay, the age old feedback thing! They put so much score by feedback that sellers are always under pressure to do everything they can to get it, but the fact is buyers just want to get their goods and then forget about everything else, as has been said a few will leave feedback but most do not, I always left feedback for my buyers, but found that many probably didn't even notice I had left it for them!

ooooo.halo · #4 01-12-2015

Quote:

Originally Posted by RosieTosie

That's how it always is on eBay, the age old feedback thing! They put so much score by feedback that sellers are always under pressure to do everything they can to get it, but the fact is buyers just want to get their goods and then forget about everything else, as has been said a few will leave feedback but most do not, I always left feedback for my buyers, but found that many probably didn't even notice I had left it for them!

I do agree with what youre saying also.
Sometimes people just forget :-)

#5 01-12-2015

Usually runs around 40% of sales result in feedback.

Recently that figure has dropped even lower.

Maybe feedbacks going out of fashion.

Ted123 · #6 01-12-2015

I have found about 25% of customers leave me feedback.

BigCJ · #7 01-12-2015

45 - 50% depending on the item

slokor · #8 01-12-2015

About third of my costumers leave it. And I agree - it depends on the item.

123 · #9 01-12-2015

I leave a note with every package, stating if any problems can return here blabla etc and remind them to leave feedback. And I been getting a pretty high response even more so during the holidays near 50%

wtfebay · #10 01-12-2015

At least im not the only one getting 40-50% of customers feedback. I dont leave feedback until its left for me for multiple reasons. One being idiots that leave neutral feedback due to buyers remorse without even contacting me first. I would just refund them for these cheap items but instead they ding me with neutral. So I dont leave feedback until I get it.

MM78 · #11 01-12-2015

So far with my Feedback ONLY items I get around 90% within 1-2 weeks and another 4% within a month or two. Like 123, I add a small note.

tida2004 · #12 01-12-2015

After having 20-25 FB I don't bother anymore for FB

pokerpro · #13 01-12-2015

I don't care if they leave feedback or not......I never leave it 1st.....my guess is 30-40% of my buyers leave FB, then I do for them.

peterspike · #14 01-12-2015

I get 90% feedback as I constantly nag them 'in a good way' lol until I get it. Don't lose something that can be had.

danshan · #15 01-12-2015

Do not bother people or even ask. Asking will get you negatives, remind people to return it or a million other bad things. I always have said no feedback is good feedback

yankee · #16 01-12-2015

Quote:

Originally Posted by danshan

have said no feedback is good feedback

I agree. No news is the best news.

YvlEye · #17 01-12-2015

One of the reasons I was told that ePal (or is that PayBay?) did not want to do business with me any more was that even though my feedback was excellent, I was receiving a below average amount of feedback.

solefoodbk · #18 01-12-2015

Quote:

Originally Posted by YvlEye

One of the reasons I was told that ePal (or is that PayBay?) did not want to do business with me any more was that even though my feedback was excellent, I was receiving a below average amount of feedback.

This is why you take everything a ebay rep says with a grain of salt.

Most of them are idiots.

wtfebay · #19 01-13-2015

Quote:

Originally Posted by danshan

Do not bother people or even ask. Asking will get you negatives, remind people to return it or a million other bad things. I always have said no feedback is good feedback

While this is true, when you are building your reputation, you want to have the feedback coming in. After a certain point, I don't care much. Unless it's neutral or negative of course.

Salvo · #20 01-13-2015

Mine is very low, maybe 10% post fb... I am with danshan, no feedback is good feedback in my book!

jmontoya102 · #21 01-13-2015

Here is my EB feedback 181,681 Feedback left / 113,318 Feedback received

On AM I only get around 5%

yankee · #22 01-13-2015

Quote:

Originally Posted by jmontoya102

Here is my EB feedback 181,681 Feedback left / 113,318 Feedback received

On AM I only get around 5%

that is around 50% if I am reading it correctly. My bigger items are like this. Smaller dollar items are a lot less for me.