eBay seller didnt post my item

leslie888 · #1 02-20-2016

purchased an item on ebay a few days ago paid by using credit card , seller didnt respond nothing after payment, and when I tried to open a case ebay says: we cant process your request at this time beause your purchase this item as a paypal guest and will need to contact paypal directly by going through their resolution centre.

can I contact my credit card company for charge back? which is easier? thanks

mao · #2 02-20-2016

Why not just call paypal with your transaction ID and raise a claim? Either way you are covered im sure with your CC company as well

dan_ebay · #3 02-20-2016

open a paypal dispute

mao · #4 02-20-2016

Quote:

Originally Posted by dan_ebay

open a paypal dispute

OP used guest checkout though. Im sure a call to PP will sort it and you would get funds back. I had similar experience using guest checkout few weeks ago seller never sent me item, I presume because I was just a guest. Few emails and no response until I said ill leave negative feedback, sure enough my item arrived tracked next day.

easy.bake.oven · #5 02-20-2016

As the other 2 have said, open a dispute through paypal, you will be ok there.

#6 02-20-2016

How long is a few days ago?

leslie888 · #7 02-20-2016

3 days ago, after I paid I have just received email with item number, is that enough for paypal to file a claim?

newjerseymax · #8 02-20-2016

In the listing how long did it say it would take seller to ship item? 1,2 3,7,10 days?

There is also the weekend to consider. If they stated they ship in 2 days for example and it was Thursday later in the day the could easily still be within the time frame listed in auction.

#9 02-20-2016

I don't understand, you purchased an item 3 days ago, and you want to open a chargeback? Why?

leslie888 · #10 02-20-2016

seller has no response since I have paid, worrying....

newjerseymax · #11 02-20-2016

If the estimated delivery date has not passed I would not open a case. Maybe they just have not had a chance to upload the tracking number.

Again what was the sellers ship date?

leslie888 · #12 02-20-2016

diapatch within 2 working days, it has already pased.

#13 02-20-2016

Quote:

Originally Posted by leslie888

seller has no response since I have paid, worrying....

It's only been 3 days.

A case is a last resort!

leslie888 · #14 02-20-2016

not opening the case yet , just asking the similar experience just in case

newjerseymax · #15 02-20-2016

Which day (mon, tues, wed, etc.) and what time of day did you buy it?

leslie888 · #16 02-20-2016

paid on 17 th Feb 2016, should have posted on 19th Feb

Bunneh · #17 02-20-2016

17 feb, but what time did you pay? after the post office closed at 5pm?

What is the value of this item?

Not all sellers mark items as dispched, have you even messaged the seller?

newjerseymax · #18 02-20-2016

Quote:

Originally Posted by Bunneh

17 feb, but what time did you pay? after the post office closed at 5pm?

What is the value of this item?

Not all sellers mark items as dispched, have you even messaged the seller?

Exactly what I was getting at.... Doesn't even have to be 5pm. What if the pickup is at say 2-3pm? You cant expect the seller to rush out that one package if the pick-up has passed. Saturday doesn't count as a working day.

#19 02-20-2016

Quote:

Originally Posted by leslie888

not opening the case yet , just asking the similar experience just in case

You said "I tried to open a case" on eBay.

Guest checkout/paid with credit card/ opening cases after 3 days.....

You sound ike a scammer. Please post your ebay username so I can add you to my block list.

wired · #20 02-20-2016

Quote:

Originally Posted by newjerseymax

Exactly what I was getting at.... Doesn't even have to be 5pm. What if the pickup is at say 2-3pm? You cant expect the seller to rush out that one package if the pick-up has passed. Saturday doesn't count as a working day.

Saturday does count as a postal day in the UK.

OP - seriously? maybe he got knocked over and has been in the hozzy for a couple of days! When is the due delivery date?

Bunneh · #21 02-20-2016

Quote:

Originally Posted by just_smile

You said "I tried to open a case" on eBay.

Guest checkout/paid with credit card/ opening cases after 3 days.....

You sound ike a scammer. Please post your ebay username so I can add you to my block list.

It is sounding like someone looking for tips & tricks

Bunneh · #22 02-20-2016

leslie888 why cant you answer simple questions but avoid them?

You do know that ebay estimated delivery is not always 100% spot on.

I really think you should TRY talking to your seller.