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-   -   Paypal can't confirm my new mobile number... (https://www.aspkin.com/forums/subscriber-discussions/117326-paypal-cant-confirm-my-new-mobile-number.html)

yungsc1005 05-11-2018 03:34 AM

Paypal can't confirm my new mobile number...
 
Im trying to add a bank account, I already successfully updated my new number and even confirmed it through text under my Paypal profile page.

However, after adding a rout/bank account info... they still want me to add the new phone number to confirm it's me (this is AFTER adding and confirming my new number under the profile page).

I did this but it's telling me "Sorry we can't confirm its you".

I'm using a Verizon pre-paid phone and already registered everything under my name and address associated to my Paypal account to match.

Any ideas?

phaz0rz 05-11-2018 08:29 AM

Re: Paypal can't confirm my new mobile number...
 
Wait like 3 months and try again. Takes a long time for new numbers to show up in security checks.

yungsc1005 05-11-2018 02:53 PM

Re: Paypal can't confirm my new mobile number...
 
Okay got it

glacier922 05-12-2018 10:02 AM

Re: Paypal can't confirm my new mobile number...
 
Usually when they ask to verify whether or not it's you, your account is a bit under scrutiny. A lot like the 72 hr wait before paypal actually puts money in your account type of scenario. You just need to wait it out and go slowly.

yankee 05-12-2018 05:36 PM

Re: Paypal can't confirm my new mobile number...
 
it will be at least 30 days or a lot longer before the will use the new number. 90 days is not abnormal like phaz said.


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