MC___ suspension / restriction CODES / NOTICES- what do the EBAY CODES/NOTICES MEAN?

[Chris Hanson]

Why dont you do what they say to do???

[kevinxu]

Originally Posted by Chris Hanson

Why dont you do what they say to do???

i did all they say but after i listed items again,i got the same message again and listings were removed too

[ebayhateluv]

Can you go back to whom ever you purchased the acct from-- have them CHANGE the address from their end/ their IP? OR- just give you a different acct- if youre stuck?
I am certain the acct is NOT in your name- so calling them, or faxing in id is out of the question... The other alternative- that I have had success with recently- has been - use the Help now- Chat--upper right hand corner- I know these folks seem like just cust svc reps-but 2 weeks ago- they were able to reset a password for me during the chat--they use ebay123 as the new password--then you go in and reset it... Try it..

[sonnydonut]

Kevin, i think that happens if you're from china. You have to use a usa based ip address to access the account.

[sycore]

Just got this one. It was a nice change of pace from the usual "abusing ebay" notice. Gave me a little more info on what they are tagging. It was a new account using real out of state name, address and phone. No problem registering. Next day bid and wim item. Still no problem. Day after that try to add VCC and globalerror page. Doesn't go through and then next day suspended.

[mycat2]

My account was suspended today. I received a email from ebay. Is this the same with FPA suspension?
Can I fax them some documents to have my account reinstated?

B001 SNP NOTICE&1132: eBay Registration Suspension - ------------------------------
Dear XX, We regret to inform you that your eBay account has been suspended due to concerns we have for the safety and integrity of the eBay community. Per Section 9 of the eBay User Agreement, we may immediately issue a warning, temporarily suspend, indefinitely suspend or terminate your membership and refuse to provide our services to you if we believe that your actions may cause financial loss or legal liability for you, our users or us. We may also take these actions if we are unable to verify or authenticate any information you provide to us. Due to the suspension of this account, please be advised you are prohibited from using eBay in any way including registering a new account. Please note that any seller fees due to eBay will immediately become due and payable. eBay will charge any amounts you have not previously disputed to the billing method currently on file. Regards, Safeharbor DepartmenteBay, Inc.

[ebayhateluv]

HI: This is the EXACT suspension I recd. Section 9..
They terminated my accounts for supposedly sending buyers cussing emails in response to their questions...
I waited 6 months- sent them an email from the Library about 3 weeks ago- response was thay my account was terminated permanently. Also- they will not entertain any further emails from me...

[stabilo66]

MC049 here now !

We're sorry to tell you that your eBay account was suspended because recent account activity has raised serious security concerns. We've taken this precaution to protect our members while we make sure that the activity doesn't cause harm -- however unintentionally -- to the eBay Community.


3 month old account, started to seliing digital items today. bad luck, 10 hours laater get suspended :(

[ebayhateluv]

Stabilo66:
Ive received this also, if you notice in the next sentence, they even tell you, you can appeal it, and then follow the link to verify your info, with faxed drivers lic, etc..
--they must be creating a huge verifications dept to handle all the incoming faxes??

[Ihateebay]

hey guys I have the same problem I was trying to sell some authentic high price software I also included pictures of the actual item, account got suspended within an hour here is the email maybe it helps
I have no idea, I ****ing hate them

Dear watkinsgoods (deeannewatkins@yahoo.com),

We're sorry to tell you that your eBay account was suspended because recent account activity has raised serious security concerns. We've taken this precaution to protect our members while we make sure that the activity doesn't cause harm -- however unintentionally -- to the eBay Community.

You can appeal this suspension. If, after reviewing your appeal, we're confident that this activity poses no risk to the Community, we'll be happy to reinstate your account. For information about how to appeal this suspension, please go to:

Suspended Account

Unfortunately, during the suspension you won't be able to use eBay in any way. This includes using another existing account or registering a new account.

Any outstanding selling fees are due immediately, and any amounts that you haven't previously disputed will be charged to the billing method currently on file.

We apologize for the inconvenience and thank you for your understanding.

Sincerely,

eBay Trust & Safety

[imjustme]

MC019 is VERO.

[mattcafc]

Originally Posted by Modee

I think this thread is a good idea, but the data will be useful only if people state both
a) the code they got from EBAY
b) why they think they were suspended

And what country they are in. Its only happening in the USA isnt it?

[jscan]

never seen this before, doesnt sound good tho

[kevinxu]

i used my friend's an old ebay account which was registered in 2006 and with only 1 feedback.After i listed 3 items,ebay cancelled all of them and sent me an email,mc010 support warming-TKO selling-restore account and said that account was used by an unauthored third party to sell and ask me to change password of email and ebay account.After i did all they said in the email,i relisted them but then ebay cancelled them again and sent to me the same reason email.

have anyone met this problem before?how to sort it out?

[suspension_expert]

I know all the codes mean .

[kevinxu]

Anyone received the ‎MC010 Support Warning - TKO (Selling) - Restored Account ? i was NOT suspended and just being removed all the items and got email from ebay said it was used by an unauthored third party and asked me to change password:

Your account was accessed by an unauthorized third party to list items without your authorization. At this time we have taken several steps to secure your eBay account. Rest assured that your credit card and banking information is safe on the eBay site, as this information is kept encrypted on a secure server and cannot be viewed by anyone.

To regain control of your account, please complete the following steps:

1. Change the password on your personal email account to verify that it is secure and cannot be accessed by anyone other than you.

2. Change the password on your eBay account. Go to the eBay sign-in page, click the "Forgot your password" link, and change your password using the instructions provided.

3. Verify the contact information on your account is correct. Go to My eBay and click the "Personal Information" link under My Account.

To better understand how your account was compromised, please take a moment to review the Account Protection tutorial.


I did all it mentioned and listed items again but they were removed again and got an email "A26 Account Security Notice: Restored Account ",different title but the same content:

Your Account was accessed by an unauthorized third party to list items without your authorization. At this time we have taken several steps to secure your eBay account. Rest assured that your credit card and banking information is safe on the eBay site, as this information is kept encrypted on a secure server and cannot be viewed by anyone.

To regain control of your account, please complete the following steps:

1. Change the password on your personal email account to verify that it is secure and cannot be accessed by anyone other than you.

2. Change the password on your eBay account. Go to the eBay sign-in page, click the "Forgot your password" link, and change your password using the instructions provided.

3. Verify the contact information on your account is correct. Go to My eBay and click the Personal Information link under My Account.

To better understand how your account was compromised, please take a moment and review the Account Protection tutorial.


Its really wired,anyone got the same problem before?how to deal with it?

[ebayaintstupid]

it didn't get suspended. Live help was able to resolve the problem, but they ask you some questions to determine if you are you.

I think it is just another verification scheme. Mine was as a result of listing an expensive item when I normally didn't.

[Jonas]

Were you using a proxy?

[ebayhateluv]

HI: I had this notice a couple weeks ago- it was from an account that I bought from someone--the acct ended up being a hijacked acct..

[Killed by Ebay]

I had just gotten a listing removed from ebay, this was for a $600 item




MC017 eBay Listing Violation: Paypal Payments ( 196162673)



Dear *********,

You recently listed the following Fixed Price listing:

We recently removed the following listing:

********** - ?????????


The listing was removed because it violated the eBay Paypal Payments policy. The violation occurred when you included the following information in your listing:

In Description: NO PAYPAL!
All payments made with paypal will be refunded






Sellers who offer PayPal as a payment method in their listings are required to accept all forms of PayPal payment options without restrictions. Sellers are not permitted to tell buyers that they will only accept certain forms of PayPal payment.

This requirement also applies to PayPal credit card payments.

For more information on the eBay policy, please visit:

http://pages.ebay.com/help/policies/...-payments.html





Please note: violation of this or other eBay policies may result in forfeit of eBay fees on cancelled listings, limits on account privileges and account suspension.

For more information on why eBay may remove s, please visit:

http://pages.ebay.com/help/tp/listing-ended.html

For more information on how you may ensure a successful listing in the future, visit:

http://pages.ebay.com/help/sell/policies.html

Your listing(s) may be eligible for relisting through My eBay. If your listing is eligible, you will see the listing in your Unsold Items page within My eBay. Listings that are not eligible for relisting will not be visible in the Unsold Items page.

To relist your item, sign in to eBay, go to My eBay to your Unsold items, and select the item that was canceled -- it's highlighted with a yellow banner. Before relisting, please make any changes necessary to ensure that your revised listing is in compliance with the law and eBay policies. You might want to check your other listings for similar violations as well.



Thank you for your understanding.

Sincerely,

eBay Trust & Safety


Learn how you can protect yourself from spoof (⊗⊗⊗⊗) emails at:
http://pages.ebay.com/education/spooftutorial

This administrative email was sent to ********** from eBay. Your account is registered on www.ebay.com. As outlined in our User Agreement, eBay will periodically send you information about site changes and enhancements. If you would like to receive this email in text format, change your notification preferences.

See our Privacy Policy and User Agreement if you have questions about eBay's communication policies.
Privacy Policy: http://pages.ebay.com/help/policies/privacy-policy.html
User Agreement: http://pages.ebay.com/help/policies/user-agreement.html

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[imjustme]

Did you check the 'PayPal' box but wrote you didn't accept it?

[Killed by Ebay]

yes, they wouldnt let me list the item without accepting paypal. It was a 16gb iphone