I just got this notice with a suspension for 7 days. I am still up on Paypal though they invited buyers to file disputes. Am a single mother of 3, full time student, and working 1 1/2 jobs, and despirately need the ebay income. I buy and photograph all my items, designer jeans, I get on sale from local dept stores, and resell on ebay. Anyone know what I can do? I thought if I purchased the items myself, photographed them myself I could sell them using the right name as outlined in the First Sale Doctrine. Is this wrong?
eBay sent this message to.
Your registered name is included to show this message originated from eBay. Learn more.
MC019 eBay Listing Removed: Trademark Violation - Unauthorized Item ( 198813314)
Dear seller
You recently listed the following auction-style listing:
190213206385 - TRUE RELIGION, Corduroy Jeans, Brown Sz 29
The listing was removed because it violated eBay policy. We notified members who placed bids on the item that the listing has been canceled.
The rights owner, True Religion Brand Jeans, notified eBay that this listing violates intellectual property rights. When eBay receives a report of this type of violation, we remove the listing to comply with the law.
Trademark infringement is unlawful and violates eBay's policies. A trademark is a unique sign (such as a name, word, phrase, logo, or symbol) that a company uses to identify its products and/or services.
Using another company's trademark in a way that may confuse buyers about the source of goods or services, or confuses buyers into believing that the seller is affiliated with, sponsored by or endorsed by the trademark owner is both illegal and against eBay's policies. Examples include counterfeits, unauthorized replica items and items that bear the brand or logo of a company without that company's permission.
Guideline: If the product you are listing bears the brand or logo of a company, but it wasn't made or authorized by that company, don't sell it on eBay.
The sale of counterfeits and unauthorized replicas of branded products is unlawful and not permitted on eBay.
For more information, please visit the following Help pages:
Replica, Counterfeit Items and Unauthorized Copies Trademark and Domain Name Basics
To take the intellectual property tutorial, please visit:
eBay Policy Tutorial - VeRO
Please be aware that any additional violations of this policy may result in the suspension of your account. eBay understands that you may be concerned about this situation.We encourage you to contact True Religion Brand Jeans directly if you have any questions.
You can send an email to:
trademark@truereligionbrandjeans.com
For more information on how eBay protects Intellectual Property, or for additional information if you believe that your listing has been removed as a result of an error or misidentification, please visit the following Help page:
How eBay Protects Intellectual Property (VeRO)
The rights owner has created an About Me page that contains information to help you understand why removal of your listing was requested. For
more information about the rights owner, please go to:
eBay View About Me for truereligion
For more information on why eBay may remove a listing, please visit:
Why eBay May Remove Your Listing
Please be assured that your listings have not been targeted in any way. Although there may be similar items currently listed on eBay, we review all listings that are reported to us by eBay members or Verified Rights Owner (VeRO) program participants. We rely on reports from our members to help maintain the safety and security of our Community. We encourage you to report any items by using the REPORT THIS ITEM button on the listing so we can quickly remove any other items that should be removed.
Thank you for your understanding.
Sincerely,
eBay Trust & Safety
Then I got the big gun email:
Dear seller,
Your eBay account has been suspended for a minimum of seven days due to a violation of the eBay Trademark Violation - Unauthorized Item policy. We suspended your account after carefully considering each violation and verifying that the correct action was taken.
Trademark infringement is unlawful and violates eBay's policies. A trademark is a unique sign (such as a name, word, phrase, logo, or symbol) that a company uses to identify its products and/or services.
Using another company's trademark in a way that may confuse buyers about the source of goods or services, or confuses buyers into believing that the seller is affiliated with, sponsored by or endorsed by the trademark owner is both illegal and against eBay's policies. Examples include counterfeits, unauthorized replica items and items that bear the brand or logo of a company without that company's permission.
Guideline: If the product you are listing bears the brand or logo of a company, but it wasn't made or authorized by that company, don't sell it on eBay.
The sale of counterfeits and unauthorized replicas of branded products is unlawful and not permitted on eBay.
For more information, please visit the following Help pages:
Replica, Counterfeit Items and Unauthorized Copies Trademark and Domain Name Basics
All of your current listings have been removed from eBay. Any remaining fees that are on your account are due immediately. These fees will be charged using the billing method that you currently have on file.
You are not allowed to use eBay in any way during your suspension. Doing so may result in your permanent suspension. You're also not permitted to register a new account or use another existing account.
During your suspension, you also won't be able to do any of the following:
- Bid on items
- Sell items
- Leave or receive Feedback
- File for an Unpaid Item credit
To have your account considered for reinstatement, please visit:
eBay Help : Community Standards : Suspension Reinstatement - Frequently Asked Questions
Thank you for your understanding.
Sincerely,
eBay Trust & Safety
Then I got this email in reply to my inquiry
Thank you for contacting eBay in regard to your suspension. Please be
aware that you are prohibited from registering any new user IDs or
continuing to use eBay in any way using existing user IDs. eBay also
reserves the right to suspend accounts registered by anyone in the same
household of a suspended member, as well as associates of a suspended
member.
Your registration has been suspended for one or more of the reasons
below.
* Repeat or egregious violation of eBay policy *
* Repeat or egregious removal of listings through the VeRO Program *
* Violation of the terms of your reinstatement agreement *
* Account linked to that of a previously suspended user *
Please refer to your original email from eBay for more specific details
regarding the removal of your listings and the suspension of your
account. This email was intended to assist you in resolving any concerns
you may have regarding the removal of your listings and to help you
avoid future issues of this nature.
For an overview of prohibited and restricted items go to:
Prohibited and Restricted Items - Overview
For more information regarding the VeRO Program, go to:
eBay: Redirect
To have your account considered for reinstatement, go to:
eBay Help : Community Standards : Suspension Reinstatement - Frequently Asked Questions
***Please note***
- eBay will carefully consider your request, but we can't guarantee that
your account will be reinstated.
- The reinstatement process will take a minimum of five business days
from the time that the forms are received.
Thank you for your time.
Regards,
eBay Customer Support