this is how you get your account reinstated if you don't pick up the phone to verify your listing through ebay:
Hello, thanks for waiting and welcome to eBay Live Help! My name is Janice. How may I help you?
11:18:56 Customerrealble925
my account was suspended when I listed on ebay from another computer. Then I found out I got a phone call from ebay to verify my identity. Since I wasn't at my house to answer my phone, my ebay account was suspended. Please allow me ot update my contact number on ebay to verify my identity and continue to list on ebay
11:19:23 Customerrealble925
you guys called while I was in the shower, since I didn't pick up my account was removed
11:20:13 Customerrealble925
can you help me?
11:20:28 AgentJanice A.
I'm sorry to hear about this matter. I will be happy to check this further for you .
11:20:32 AgentJanice A.
I apologize for the delay of my response. I'm currently having trouble with my console. Please bear with me. Thanks.
11:20:45 Customerrealble925
can you just call me to get it taken care of
11:22:20 Customerrealble925
my number on file is: 818921xxxx
11:23:48 AgentJanice A.
We have your number on file but this matter is handled by Our Trust & Safety team and you will be contacted again soon because as I can see here you a recent and Active email to them.
11:24:21 Customerrealble925
is there a live chat you can contact me with to get this taken care of right now
11:24:37 AgentJanice A.
What I can do for you now is to take note of this issue so that you will be notified by the team to restore your account immediately.
11:25:58 Customerrealble925
when? right now?
11:26:37 AgentJanice A.
Our Trust & Safety team is available through email only but no need to worry about this because I have already noted of this on our chat.
11:26:56 Customerrealble925
so is my account right now?
11:28:24 Customerrealble925
is my account active right now?
11:28:51 AgentJanice A.
Actually, not at this time but they will get back to soon since I can see here that your concern to the team is already in Active status.
11:29:31 AgentJanice A.
If they didn't reach on the first time, they will definitely get in touch with you again to settle your account and reinstate this.
11:29:46 Customerrealble925
will they call me?
11:30:46 AgentJanice A.
Yes, they will call you and we have your phone number updated on your profile. But if you want, you can send again your request through email. I can send you a direct link to reach the team. Would that be okay with you?
11:31:23 Customerrealble925
please send me the link. What will they be asking? just so I'm not caught off gaurd
11:32:41 AgentJanice A.
Sure, I'll pull up the link for you. They will call regarding your selling in eBay.
11:33:36 Customerrealble925
I mean, do you know what they'll be asking? Just for the simple fact that its not everyday someone calls from ebay ya know
11:34:26 AgentJanice A.
Oh okay, sorry I have no idea but it will just be regarding the items you are selling.
11:34:26 AgentJanice A.
Here's the link that you can use:
eBay Help : Contact Us
11:34:36 AgentJanice A.
I pre-categorize your email for you, so you can just go ahead, locate and click on "Email us" link at the bottom.
11:35:36 Customerrealble925
okay, thanks
11:36:41 AgentJanice A.
You're welcome. You're patience is appreciated. I do hope this matter will be settled soon.
11:37:16 AgentJanice A.
There's nothing about the phone call. It is just to verify some information about you and your selling account with us.
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