MC___ suspension / restriction CODES / NOTICES- what do the EBAY CODES/NOTICES MEAN?

[daredevil]

Just got suspended... actually I don't know why...
Here is the email:

MC152 FPA NOTICE: eBay Registration Suspension - User Agreement - Abusing eBay - XXX

Hello XXXX (XXX@XXX.com),

We're sorry to tell you that your eBay account was suspended because recent account activity has raised serious security concerns. We've taken this precaution to protect our members while we make sure that the activity doesn't cause harm -- however unintentionally -- to the eBay Community.

You can appeal this suspension. If, after reviewing your appeal, we're confident that this activity poses no risk to the Community, we'll be happy to reinstate your account. For information about how to appeal this suspension, please go to:

Suspended Account

Unfortunately, during the suspension you won't be able to use eBay in any way. This includes using another existing account or registering a new account.

Any outstanding selling fees are due immediately, and any amounts that you haven't previously disputed will be charged to the billing method currently on file.

We apologize for the inconvenience and thank you for your understanding.

Sincerely,

eBay Trust & Safety

I haven't listed any BRAND item or anything like that...
Anybody knows what is MC152?

Thanks

[aspkin]

You probably were linked to another account.

How old is this account? And how did you set it up?

[aspkin]

Wicked

[HairyOldEbayer]

We apologize for the inconvenience and thank you for your understanding.

That's just so darn sweet of Ebay it brings tears to my eyes. I'm getting all weepy over that deep concern about wellbeing.

I'd love to be a fly on the wall and listen to the banter back and forth of what schmoozy PC ooze to put in their latest Dear John/Jane emails.



.

[daredevil]

Originally Posted by aspkin

You probably were linked to another account.

How old is this account? And how did you set it up?

It was from 11th of Jun.
Whole new computer, new ISP, new name, address, phone, email, new CC (virtual), new paypal account...

What I did wrong?

[John14789]

Originally Posted by HairyOldEbayer

That's just so darn sweet of Ebay it brings tears to my eyes. I'm getting all weepy over that deep concern about wellbeing.

I'd love to be a fly on the wall and listen to the banter back and forth of what schmoozy PC ooze to put in their latest Dear John/Jane emails.



.

I know they make it sound like its nothing and they know/or dont know they are ruining peoples lives.

[GreenBean]

daredevil

It appears that MC 152 suspension happens if you have missed a phone call from
ebay.There are two posts above this that explain the problem. Read it carefully
as it has information that should resolve the matter.

[HairyOldEbayer]

Originally Posted by daredevil

It was from 11th of Jun.
Whole new computer, new ISP, new name, address, phone, email, new CC (virtual), new paypal account...

What I did wrong?

Possibly nothing. Read this.


"As seen eBay does not want new sellers, but was not nice enough to tell it as it was. Thus, even as we speak, newcomers are trying to set up shop at eBay, just to find out in a few days, or weeks, that they are unwelcome (receiving the standardized template suspension message) and then wasting their time and energy trying to get reinstated – which they, of course won’t. "

Internet Archive: Details: THE RISE AND FALL OF THE eBay REICH


It is important to understand that once suspended, eBay WILL NOT reinstate a user again, as part of its latest strategy – faxing, or emailing eBay is pointless. Thus, as part of ’s latest 2008 random suspension, a user applying by fax to eBay for reinstatement will receive ONE of the following:

a) NO RESPONSE

b) : eBay Hello, Thank you for writing to eBay. I am happy to assist you further with eBay <<<<enter customer concern>>>>. eBay Again, thank you for your email and please don't hesitate to let us know if you have any further questions or concerns. eBay Regards, Ernie eBay Community Support

c) FPA NOTICE: eBay Registration Suspension - User Agreement - Abusing
Dear Member,
We regret to inform you that your eBay account has been suspended due to concerns we have for the safety and integrity of the eBay community.
"Abusing " of the eBay User Agreement states, in part:
"...we may limit, suspend, or terminate our service and user accounts,
prohibit access to our website, remove hosted content, and take technical and legal steps to keep users off the Site if we think that they are creating problems, possible legal liabilities, or acting inconsistently with the letter or spirit of our policies." Due to the suspension of this account, please be advised you are prohibited from using eBay in any way. Please note that any seller fees due to eBay will immediately become due and payable. eBay will charge any amounts you have not previously disputed to the
billing method currently on file. Regards, eBay Trust & Safety.

d) eBay INS NOTICE: eBay Reinstatement Denied (<case.id/>) Dear eBay,

Thank you for sending your request for reinstatement. We understand your desire to have your eBay account reinstated.

I have reviewed the information you have provided, as well as the information we have on file. The decision has been made to deny your request.

You are prohibited from registering under a new account name or using eBay in any way. Also, eBay reserves the right to suspend accounts opened by anyone in the same household of a suspended member, or by any other associates of a suspended member.

We appreciate your cooperation in this matter.

Regards, eBay Trust & Safety



Some responses by former eBayers, who have been mistreated and abused

Terrible customer service, it does not deserve me.
I f***n hate eBay, I hope they all go to hell
You can kiss my ass while I am taking a sh*t
Lick a dead donkey’s rotting anus, !
I am no longer waiting my time and energy on eBay.
P**s Off, Whitman, you retard.
F+F++F+++ eBay Don't deal with eBay, Big time Scammer!
Takes your money in Fee$ & will treat you like disposable diapers.

.

[411guru]

One of my accounts was killed for miscategorization of digital items. This account was 6 months old. But that account uses the same paypal account as my powerseller unsuspended one which is 7 years old. So, does anyone know if age of the account has anything to do with paypal linkage suspension?

[skylight07]

I've got ebay suspension today and the notice is like this:

MC071 FPA NOTICE B001: eBay Registration Suspension - "Ebay ID"

Hello ... ,

Your eBay account has been suspended due to our concerns for the safety of the eBay Community.

All of your current listings have been removed from eBay, and any remaining fees that are on your account are due immediately. These fees will be charged using the billing method that you currently have on file.

Please note that you're not allowed to use eBay in any way during your suspension. This includes registering a new account or using another existing account. Doing so may result in your permanent suspension.

To have your account considered for reinstatement, please reply to this email. We will then contact you with a brief list of requirements that you'll need to take care of before we can consider reinstating your account.

Thank you for your understanding.
Sincerely,
eBay Trust & Safety

I have made reply to this message to are waiting their answers.

[xrathdarksythe]

Here is what they sent me, and the letters they sent back to me after trying to contact them.






Dear XXXXXXX

You recently listed the following listing:

160254614836 - Stargate SG-1 - Season 8 (2006, DVD)
160254615948 - Stargate SG-1 - Season 4 Giftset (2006, DVD)
160254616054 - Stargate SG-1 - Season 4 Giftset (2006, DVD)
160254617715 - Sopranos, The: The Complete Third Season (DVD)
160254618949 - Sopranos, The: The Complete Third Season (DVD)
160254619767 - The Sopranos - The Complete First Season (2000, DVD)


The listing was removed because it violated eBay policy. We notified members who placed bids on the item that the listing has been canceled.





Copyright infringement is unlawful and against eBay's policies. Copyright is the protection provided by law to the authors of creative works, such as movies, music, software, photographs and books, both published and unpublished.

Copyright owners possess the exclusive right to reproduce the copyrighted work, to distribute copies of the copyrighted work, and to perform or display the copyrighted work publicly.

eBay prohibits the listing of unauthorized copies of copyrighted works. Unauthorized copies include (but are not limited to) backup, pirated, duplicated, or bootlegged copies.

Guideline: If the product you are selling is a copy of another work that you aren't authorized to copy, don't list the item.

Review of this listing indicates that the item offered appears to be an unauthorized copy. Due to security around eBay's review processes, the indicating factors cannot be disclosed.

For more information, please visit the following Help page:

Replica, Counterfeit Items and Unauthorized Copies



To take the intellectual property tutorial, please visit:

eBay Policy Tutorial - VeRO

Please be aware that any additional violations of this policy may result in the suspension of your account. eBay understands that you may be concerned about this situation.





For more information on why eBay may remove a listing, please visit:

Why eBay May Remove Your Listing

Please be assured that your listings have not been targeted in any way. Although there may be similar items currently listed on eBay, we review all listings that are reported to us by eBay members or Verified Rights Owner (VeRO) program participants. We rely on reports from our members to help maintain the safety and security of our Community. We encourage you to report any items by using the REPORT THIS ITEM button on the listing so we can quickly remove any other items that should be removed.

Your listing(s) may be eligible for relisting through My eBay. If your listing is eligible, you will see the listing in your Unsold Items page within My eBay. Listings that are not eligible for relisting will not be visible in the Unsold Items page.

To relist your item, sign in to eBay, go to My eBay to your Unsold items, and select the item that was canceled -- it's highlighted with a yellow banner. Before relisting, please make any changes necessary to ensure that your revised listing is in compliance with the law and eBay policies. You might want to check your other listings for similar violations as well.

Thank you for your understanding.

Sincerely,

eBay Trust & Safety

--------------------------------------------

Dear XXXXX,

Your eBay account has been suspended for a minimum of seven days due to a violation of the eBay Copyright Violation - Unauthorized Item policy. We suspended your account after carefully considering each violation and verifying that the correct action was taken.

Copyright infringement is unlawful and against eBay's policies. Copyright is the protection provided by law to the authors of creative works, such as movies, music, software, photographs and books, both published and unpublished.

Copyright owners possess the exclusive right to reproduce the copyrighted work, to distribute copies of the copyrighted work, and to perform or display the copyrighted work publicly.

eBay prohibits the listing of unauthorized copies of copyrighted works. Unauthorized copies include (but are not limited to) backup, pirated, duplicated, or bootlegged copies.

Guideline: If the product you are selling is a copy of another work that you aren't authorized to copy, don't list the item.

Review of this listing indicates that the item offered appears to be an unauthorized copy. Due to security around eBay's review processes, the indicating factors cannot be disclosed.

For more information, please visit the following Help page:

Replica, Counterfeit Items and Unauthorized Copies

All of your current listings have been removed from eBay. Any remaining fees that are on your account are due immediately. These fees will be charged using the billing method that you currently have on file.

You are not allowed to use eBay in any way during your suspension. Doing so may result in your permanent suspension. You're also not permitted to register a new account or use another existing account.

During your suspension, you also won't be able to do any of the following:
- Bid on items
- Sell items
- Leave or receive Feedback
- File for an Unpaid Item credit

To have your account considered for reinstatement, please visit:

eBay Help : Community Standards : Suspension Reinstatement - Frequently Asked Questions

Thank you for your understanding.

Sincerely,

eBay Trust & Safety


---------------------------------


Home > Help Topics > Account Information and Billing > Suspended Account > Suspension Appeal



Message: I was told my account was suspended. I have not listed anything on ebay that was knowing wrong or infringed upon ebays rules. I have customers awaiting their packages and I am waiting for some customers to pay me for items and I cannot do either because someone that works for ebay is targeting my items. I dont know what to do to prove to you that these items are legit. Reinstate my account.


--------------------------

Dear eBay Member,

Thank you for contacting eBay in regard to your suspension. Please be
aware that you are prohibited from registering any new user IDs or
continuing to use eBay in any way using existing user IDs. eBay also
reserves the right to suspend accounts registered by anyone in the same
household of a suspended member, as well as associates of a suspended
member.

Your registration has been suspended for one or more of the reasons
below.

* Repeat or egregious violation of eBay policy *
* Repeat or egregious removal of listings through the VeRO Program *
* Violation of the terms of your reinstatement agreement *
* Account linked to that of a previously suspended user *

Please refer to your original email from eBay for more specific details
regarding the removal of your listings and the suspension of your
account. This email was intended to assist you in resolving any concerns
you may have regarding the removal of your listings and to help you
avoid future issues of this nature.

For an overview of prohibited and restricted items go to:
Prohibited and Restricted Items - Overview

For more information regarding the VeRO Program, go to:
eBay: Redirect

To have your account considered for reinstatement, go to:
eBay Help : Community Standards : Suspension Reinstatement - Frequently Asked Questions

***Please note***

- eBay will carefully consider your request, but we can't guarantee that
your account will be reinstated.

- The reinstatement process will take a minimum of five business days
from the time that the forms are received.

Thank you for your time.

Regards,

eBay Customer Support

-------------------------------------------------

[xrathdarksythe]

Dear XXXXX,

Thank you for writing eBay in regard to your account suspension.

Your listing was removed because it contained indicators that are
commonly associated with fraudulent listings:

160254616054 - Stargate SG-1 - Season 4 Giftset (2006, DVD)
160254619767 - The Sopranos - The Complete First Season (2000, DVD)
160254617715 - Sopranos, The: The Complete Third Season (DVD)
160254615948 - Stargate SG-1 - Season 4 Giftset (2006, DVD)
160254614836 - Stargate SG-1 - Season 8 (2006, DVD)
160254618949 - Sopranos, The: The Complete Third Season (DVD)

Due to security concerns, I'm unable to share with you the specific
criteria that we used to make this decision. We keep this information
confidential, to prevent potential misuse.

Please understand that it's against eBay policy and illegal to sell
counterfeit or unauthorized items. This policy protects intellectual
property and protects buyers from purchasing counterfeit or fraudulent
items.

eBay can remove a listing if we believe that the sale of the item might
create liability for the buyer, the seller, or a third party.

For more information on the eBay Replica, Counterfeit Items, and
Unauthorized Copies policy, please visit:

Replica, Counterfeit Items and Unauthorized Copies

Click the "Show" links for more information about the policy, examples
of items not permitted on eBay, and the reason why eBay has this policy.


To have your account considered for reinstatement, please follow the
procedures located at:

eBay Help : Community Standards : Suspension Reinstatement - Frequently Asked Questions

***Note***
Your account cannot be considered for reinstatement until you have
completed the process to request reinstatement. However, completing the
process does not guarantee that your account will be reinstated.

Requests for reinstatement are reviewed in the order that they are
received and usually take a minimum of 5 to 10 business days. Multiple
requests will not expedite the review.

Thank you for your time.

Sincerely,
Murray

eBay Customer Support

Original Message Follows:
-------------------------

But I am not doing anything wrong. No one will tell me why my listings
are being pulled. I received them all as gifts. What is different
between this and buying them from Best Buy and selling them? Is that
wrong now too?

-------------------------------------

WTF?!

[TMiles]

Modee....Did this happen today? Unbelievable?

[egyptman90]

OK, so i have been selling under a bogus eBay account for nearly a year (silver power seller 640+ feedback), and also using another bogus account for 3 months (30+ feedback). i receive an email from eBay for my newer account stating they are removing my listing beacuse of the seller non performance act garbage(had 3 negatives by the way). an hour later that account is suspended and so was the other power seller account. they sent an email saying "We're sorry to tell you that your eBay account was suspended because recent account activity has raised serious security concerns. We've taken this precaution to protect our members while we make sure that the activity doesn't cause harm -- however unintentionally -- to the eBay community." its been a few days since this happen since i owe them 500$ in fees total for both accounts i figured i could move on and start over, i opened an account today, of course i deleted my cookies and changed the ip and stuff, then an hour later i get the same exact email from the previous accounts, how did they get me and what should i do???

[ebayhateluv]

HI, Egypt--they got u from either same pics/descripts/email/paypal--something..

Did you get the Stealth Book?

Its in there--the Secrets to getting back and STAYING back on..

[egyptman90]

no way i highly doubt, everything is different, if it was that why did it take them a year to get me?

and the account i just opened today, was not even used to sell or buy anthing

[GreenBean]

Define 'stuff.' Did you make a completely new ID or use some old information.
If you had the two old accounts working fine and ebay had been paid
some fees (haha), they will let you have the two accounts. BUT once
any account has problems, then the chance is high of all accounts
going down.

[slattig]

Hello fellows, I received the following alert a few days ago:
.................................................. ..............................................
MC063 SNPD NOTICE: Restricted Account – xxxxxx (xx650)
Dear XXX (xxxx@xxxx.com),

We regret to inform you that your eBay account has been restricted from buying or selling on eBay because it is in breach of our Seller Non-Performance policy.

Our records indicate that buyer satisfaction with your account has worsened significantly over the past 30 days. To help keep eBay a safe place to trade we have ended your open listings and temporarily restricted your account.

Your account will remain restricted for the next thirty days to allow you to settle these issues. During this time you won't be able to make any new purchases or list any items. We've ended any open listings.

***About eBay's Seller Non-Performance policy***

All eBay sellers must perform in a manner that results in a consistently high level of buyer satisfaction. If a seller is in breach of the Seller Non-Performance policy and eBay may take action against their account.

For more information about our Seller Non-Performance policy, copy this link into a new browser window:

Seller Non-Performance

Here's what you should do now:

For the time being you will have limited access to your account. Please use this time to conclude any outstanding transactions in a manner that results in the highest possible level of customer satisfaction. You should also ensure that any open "Item Not Received" or "Item Not as Described" disputes are resolved during this time.

To view all disputes open against you, sign in to My eBay and click "Dispute Console". You can respond to the buyer in the Dispute Console, or send them an email from the item page.

Here's a few tips for ensuring buyer satisfaction and good Detailed Seller Ratings:

- Indicate postage costs and time frames clearly and package the item well to ensure it's delivered safely.
- Contact your buyer as soon as possible if any problems arise at your end, such as a delay in posting their item.
- If a buyer contacts you with a concern, you should respond promptly and personally. Most problems can be quickly resolved with a friendly conversation. Phone the buyer directly or send them an email asking them to phone you.

What happens next?

We'll review your account again after 30 days. If buyer satisfaction with your account has improved significantly the restrictions will be automatically relaxed or lifted.

If your account standing has not improved (i.e. you haven't resolved disputes, and completed any open transactions), your account will be indefinitely suspended.

Please be advised that this account restriction does not relieve you of your obligation to pay any fees that you may owe to eBay. You may not close your account while it is restricted.
Thank you for your cooperation in this important matter.
.................................................. .............................................

I’m Platinum PowerSeller with some 2500 feedback. During the last 12 months I have received some 700 positives, three neutrals and two negatives. The two negatives were received last week during a period of decreased sales, when positive feedback for the last 30 days was down to less than 40. My customer satisfaction during the last 30 days was therefore down to 94.74%, last 3 months 99.05%, last 12 months 99.26% Average DSR 4.7-4.8% One of the negatives came from a deadbeat bidder who answered he would pay but since he remained silent for the next two weeks he was blocked and strike was given. Two days after the strike he decided to pay and directly responded with an INR dispute before even the payment cleared! This buyer was immediately reported to eBay but they just didn’t care.
The other negative came from a user who purchased wrong item and expressed his dissatisfaction directly through feedback, never letting me know that he was not happy with the product. Since he became a NAIRU over a week ago, I am now down to one negative (0 neutrals) during the last 30 days.
But before this happened I reported one seller to Thrust and Safety for copying my listings. A few days later I received a reply that they would take care of the problem. Since I’ve been inquiring to get an account manager for a long time with no luck, I took the occasion and replied to this email expressing my dissatisfaction with the fact that I never got any answer to any of my emails regarding the account manager issue. The next morning after sending this email my account was restricted for selling and buying for 30 days (MC063 SNPD NOTICE).

Could it be just a coincidence that this restriction occurred just hours after my email to Trust and Safety Department complaining about the lack of account manager or should I assume that it is due to low 94.7% customer satisfaction/one INR dispute?? Wasn’t the 5% customer dissatisfaction always counted upon the last 3 months? And if not when was the "last 30 days" period imposed?
Any ideas on how to solve an INR dispute when I don’t get any answer from buyer who filed it? (tracking info added, item delivered). What are the chances to get my account reinstated once my last 30-days negative fades away? And what is the probability that my account will just get suspended for longer time or forever?

Would eBay ever restrict an account for any other reason than the one expressed in notification email?

Any feedback will be greatly appreciated!

[ebayhateluv]

HI: They want you to be at 98%-although they say 95.. Also they want a PS dsrs to be at 4.8.
Its just routine.. Get your dsrs up/pos fb up--you need to do alot of emailing and Nice Talkin to your customers to get them to leave you pos fb,, esp 5/5 scores..

BTW--dont OPEN A NEW ACCT--before u read aspkins ebook/stealth-- OR--your problems will TRIPLE!!!

[slattig]

Originally Posted by ebayhateluv

HI: They want you to be at 98%-although they say 95.. Also they want a PS dsrs to be at 4.8.
Its just routine.. Get your dsrs up/pos fb up--you need to do alot of emailing and Nice Talkin to your customers to get them to leave you pos fb,, esp 5/5 scores..

BTW--dont OPEN A NEW ACCT--before u read aspkins ebook/stealth-- OR--your problems will TRIPLE!!!

ebayhateluv: Do they expect me to be at 98% accounted for last 30 or 90-days? Hard to get those scores up in the middle of dead season.

What do I do about INR dispute (initiated as revenge for UI strike) while buyer just ignores me. Will my willingness to refund/replace expressed through communication panel do? Or are there other smarter ways?

Modee: My restriction seem similar to yours, although different MC-code, however it seems like you are still able to buy as opposed to me. Did you even receive any answer (other than generic) from T&S yet? Didn’t yet bother to email them.

[johnboyz26]

hi all i have been on and of this forum for months and its a great place to gang up and beat thoses ebay fat cats with new accountscomming fast and easy,

anyway i lost alot of account to a new error code, never seen it before, can anyone tell me more about it?? iserched the whole forum and nothing came up

MC183 CIT NOTICE: eBay Registration Suspension - Breach of User Agreement- mcelreavy34




Dear

We regret to inform you that your eBay account has been suspended indefinitely due to concerns we have for the safety of the eBay community.

Why have we suspended your account?

From experience we know that certain items and actions are more closely associated with fraudulent activity on eBay than others. Under the eBay User Agreement we may suspend an account if we believe that the user may cause eBay or another eBay user financial loss or legal liabilities. You can read the User Agreement by copying this link into a new browser window:

Your User Agreement

You are prohibited from using eBay in any way, including registering new accounts. We have ended any open listings that you may have had.

Please be advised that this suspension does not relieve you of your obligation to pay any fees that you may owe to eBay.

Thank you for your cooperation in this important matter.

[IamCool]

Hi

I listed on 5 accounts today . I list with BUY IT NOW and all my accounts are restored in maximum 1 hour . This problem apears 3 days ago .....last week everything was perfect .

can anyone tell me how do they track our computers ?

I am listing with firefox , new ip for each account , no cookies .........

After I list the item I am checking the phone number using this link :

http://shiptrack.ebay.com/ws/eBayISAPI.dll?SCRPlaceCall

Please let me know how to fix the problem .

Thank you