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  #1  
Old 03-24-2010
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Default PLEASE HELP! Paypal restricted

I actually started using paypal under my personal info back a few months ago and got suspended. So I started an LLC with a DBA account and started everything under a variation of my personal info. The new paypal account is a business account (No SSN verification). Well, my business partner made a huge mistake and transferred money from the old paypal account to the new one ($300). I get this message today...

"We have observed activity in this account that is unusual or potentially
high risk.

For your protection, we have limited access to your account until
additional security measures can be completed. We apologize for any
inconvenience this may cause."

Then they ask for the following.....

1. Photo ID
2. Proof of Address
3. Proof of Delivery
4. Complete name change? WTH is that?

#1. Any suggestions on how to handle this? My DL# is NOT the same as my SSN but I think I sent in a copy of my DL# on my old PP account. Will they flag this?

I think #2 is going to be fairly easy.

#3 is ganked. It had no items listed for me to confirm but it won't let me proceed.

4 is odd. It is literally asking me to change my name, lol.

I would really appreciate any help. I've got 20K in inventory that I really need to sell. Thanks guys.
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  #2  
Old 03-24-2010
oge oge is offline
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I would recommend giving them a call maybe you can clear everything up on the phone.
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Old 03-24-2010
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Quote:
Originally Posted by oge View Post
I would recommend giving them a call maybe you can clear everything up on the phone.
I called and it wanted my Social. I haven't given them my social on this account just my EIN/Tax ID. My old PP has my SSN attached to it.
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Old 03-24-2010
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Rats, shot the partner,after all that work you did: think about anyone that will let you use their SSN.... since you are using an EIN, then it's not unreasonable for there to be more than one person on the payroll with a 'clear' SSN. Did you speak to a clerk or a supervisor? Couple of options still,pm me .

re No.#4 on the list. A business paypal can do a name change, really helpful sometimes
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Old 03-28-2010
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Anyone? Thanks in advance
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Old 03-28-2010
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They ask for a social or proof of a social?
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Old 03-28-2010
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Quote:
Originally Posted by First Edition View Post
They ask for a social or proof of a social?
When I called them they asked me to enter my SSN to talk to a rep. What's odd is they are wanting my personal info but it's a Business PP account. I can't figure out why they want a name change.
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Old 03-28-2010
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This could take some creative talking to with paypal. Why do you need my social? I'm just the guy that manages accounts receivable....
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