By not having a return policy and making it 'narrow' will still open you to abuse. A return policy is needed that should be open, easily read but more importantly flexible. It comes under customer service.
Take a step away from this: what sort of seller do you buy items from? Do you tend to prefer sellers that seem helpful friendly co-operative? Stand in the buyers' shoes and think how you can manipulate the buyer It's still called customer service. Every sale is different. Go with the negatives of abuse and they will find you. Offer a good transaction of benefit to both parties and make money
__________________ REAP WHAT YOU SOW. LIFE IS SO NOT FAIR. |