Limited - Please Help

sax4 · #1 10-09-2010

Ok I have been limited by Paypal because I have reached the selling limit of £1700 on my account.

They wanted to confirm two deposits on my credit card which was done, and also to confirm my phone number matches my location. I tried to confirm the second part but it actually then prompts me for my credit card again.

Phoned up Paypal they said that the reason why its asking for my card again is because it doesn't like my card(entropay), now the guy put a new requirement on my account asking for a utility bill and the limitation will be removed.

Do you think the card failed because PP don't like entropay, or perhaps that the name on my entropay card is my real name, and my stealth is a variation? IE John Smith on Entropay Johnathon Smith on PP.

?, he said a photo of the bill rather than a scan is ok

oompaloompa · #2 10-09-2010

no they dont like entropay as it is unsupported.

you are mega lucky they asked for utility, easy peasy

I doubt they will drop the phone call though, and if it fails letter will go to address. make sure number is as accurate as possible.

sax4 · #3 10-09-2010

Ok well the phone number is easy enough i have a soho66 routed to my mobile. So do i give a stealth bill then?!

oompaloompa · #4 10-09-2010

yep give them that
voip isnt ideal, they often are not accurate

sax4 · #5 10-09-2010

Quote:

Originally Posted by oompaloompa

open the doc on paint - nuff said

voip isnt ideal, they often are not accurate

I've tried mine out and it works a treat. Ok I will give paint a go

oompaloompa · #6 10-09-2010

you used voip for eb? - whole different thing to paypal

dont say I didnt warn you....monsieur

sax4 · #7 10-09-2010

I'm confused. VOIP doesn't work for PP?

sax4 · #8 10-09-2010

How do I alter a document in Paint then?, not much success so far.

oompaloompa · #9 10-09-2010

it CAN work, but it is a location verification so it must be accurate, voip numbers are often code accurate but rest of numbers would only exist in voip-land not in real world. real location numbers are much more expensive thats why voip is cheap. Perfect for eb but pp is different.

we are speculating, it will be fine as long as you double check number.

oompaloompa · #10 10-09-2010

Quote:

Originally Posted by sasasasa

How do I alter a document in Paint then?, not much success so far.

discussion prohibited, play with it

sax4 · #11 10-09-2010

Quote:

Originally Posted by oompaloompa

discussion prohibited, play with it

Ok can you PM me?

sax4 · #12 10-09-2010

Anyone know whether it's best to scan or photo the utility bill?