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Fax verification docs
 

i have documents for proof of identity that ebay asked me to fax,, i am having trouble faxing the docs and i need help! Thanks

Why cant you try something like efax.com?

How crappy ebay is...Let me tell u that the Fax number for the US 877-349-1798 is NOT in service...

Just pathetic...and its been a month since I faxed to the other two numbers i.e (801) 880-7018 or 001 (801) 795-7253 and there has been no response...

I dont have a credit card, i had a myfax account and all the faxes i have sent always failed.....

take a pic of documents and upload them to ebay... simples

Do you mean fax them to ebay?

no just upload it or reply to their email with it attached

Can you upload docs to eBay though in the US?! A link if anyone has it.

Yes, emailing them also works. And as mentioned, online faxing services.

Thank you, ill try it (:

Fax it from a store or FedEx

i used the (1801) 880-7018 number yesterday and it worked just fine

the 18773491798 number is not in service at the moment

I'd highly recommend AGAINST using FedEx to fax ANYTHING. They charge like $1.95 PER PAGE at my local store and every store in the proceeding area.

Don't even get me started on duplexing....

i think we should all just purchase our own faxes for home,it will make things much easier if you have lots of accounts and of course if you can afford it.

Send an email with the title: "Suspension Appeal " - with your account suspended username.

Send them, depending on what Ebay you registered, to:

customerhelp@ebay.com or customerhelp_uk@ebay.com.

Be polite and attach the documents they need/asked you to send.

Then go chat live and explain you already sent the documents. Normally they will review online as they chat with you and your account gets reinstated in a couple of minutes.

Did that everytime i needed to send documents and ALWAYS worked :)

Not for me. I was told to fax documents so I went to a store to fax, paid a lot of money, then I called them and told me I was still indefinitely restricted. They told me I was misinformed about faxing documents. I agree with the many posts about E bay wanting your info without reinstating you. I know for a fact it wasn't the documents I faxed. Maybe it works for some, but not all. Be careful of what you send them!

Both numbers seem to work fine for me.

Well if you want high quality fax (meaning ebay wont ask you to refax info again) then best bet is to use FedEx or any Local Store. :)

It always gives me a choice to upload the documents, in the same place that it tells you what they need. I have had better luck just uploading it, still not sure why.

We have our own fax, I just didn't want Ebay or PP to get the phone number to that line.

lol eBay doesnt care whether you fax it in or not.

I sent 2 faxes last time and they kept saying you were given a wrong number. They try to give the round around. I even called a third time saying i faxed even though i didnt and they said it was a wrong number...again!

I faxed today.... First time I had to do this.... Will see how it turns out...

Like i said, and in my opinion, it´s easier sending them attached by email and speaking after on live chat. It worked always for me.

When was the last time you got live chat to work?

It used to be easy, now you have to hunt for it. I keep going through all the contact info, trying different options until it gives you the choice between live chat and calling them.

Few months ago when I had to fax invoices and id's for lifting limits, they wouldn't receive the fax for two weeks ( I sent out like 5 faxes to the number they provided ), until I finally called in, raged at an agent, and then the agent told me fax it over to his personal desk fax, and he would evaluate it on the spot.

After that it took 2-3 mins and I had my limits increased.


Calling in, raging and cursing ( not at the agent ), worked for me that time :)

Some days ago. I was suspended and then attached the documents they needed (proof of name, adress and ownership). After that i connected to live chat (ebay UK) and explained i already sent them the documents. She reviewed while chatting and was reinstated. Have done that a couple of times and like i said it always worked for me.

True. But in the end and if you chose some options (like suspended by policy violations for example) the chat is available. It´s a question of "unlocking" some options... :)