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pp verified yet can't pay for eb purchase
 

hi

does anyone have any knowledge about buying on new eb & pp accounts. This acc is verified and the purchase is quite small £20 - £25. It is a first transaction. An email has been sent, but Im a bit miffed and worried. PS Details on acc'ts are all legit.
Everytime i try to pay, it takes me to pp, then when i press confirm payment - it fails.


many thanks
:pop2:

'Fails' as in what message do you get?

"we are not able to process payment, please contact support" - standard msg - but there's a link on the page directing to a pp help page that is not active anymore.

thanks

Im guessing you have funds in the paypal account?

Do you have the DD set up between the paypal and bank account if not?

no money is not in pp acc, pp is verified by the 2 small deposit method.

thanks

so your trying to use your bank account for funding the transaction?

seems to me like it could just be an error, how long have you been trying?

quite a while - over a fortnight.

you tried emailing paypal and informing them of the error message your getting?

yes, just waiting for their reply - i hope it just something mundane.

thanks