Big indefinite suspension problem...
Hi Guys, i wanted some good advice.
My account was indefinatley suspended from selling due to the silly DSR ratings. I had 99% positive and 635 positive feedback.
However it seems that what is really holding me back is 9 open cases ranging from items were not as described to items not recieved. All the cases were resolved ranging from customers getting thier goods to customers getting refunds. All cases are CLOSED With some even closing themselves.
All these cases were from LAST YEAR to 6 MONTHS AGO.
My question is when do they actually drop off the seller dashboard because they light up like a red firefly. I have been calling the resolution department(based in philipines) and they say they will look into it. 3 days past and you always get that silly email saying they cant do nothing. The cases just sit there
I feel that when i have all greens, they might reinstate me.....
Thanks
P.S. I have already bought stealth and know about new accounts...but you know you will always have that personal feeling for that old account..LOL
Last edited by Restriction; 09-06-2011 at 06:26 PM.
|