Dear XXXXX
To help you be a successful seller and ensure a safe experience for the eBay community, your account has been restricted until additional information can be verified or obtained and we're able to confirm that your use of services meets the guidelines in eBay's User Agreement.
I understand that this process may seem confusing. Please let me explain a little more about it. We're committed to reducing both fraud and negative buying experiences on eBay. To maintain a safe marketplace, we sometimes restrict selling activity, end active items, or suspend accounts until additional information can be verified or obtained. These actions are not necessarily meant to be a reflection of your account's activity, but rather a preventative measure.
Learn more about eBay's User Agreement:
http://pages.ebay.com/help/policies/user-agreement.html
To appeal process this restriction, please review the following guidelines:
-- Submit all of the following information by fax (fax number below):
- Documentation that shows that you purchased the item(s) recently listed for sale on eBay. This can include either manufacture invoices or receipts. Unfortunately, we're unable to accept photos of the items to fulfill this requirement.
-- Important --
- Make sure that your name and user ID appear on each document that you submit. If this information isn't included, it can't be processed.
- Be sure your submitted documents are current, valid, and legible.
Fax all documents to:
eBay
Attention: SRM Appeals
Fax number: (801) 880-7018
-- Note --
- It may take up to 3 business days to review your information.
- All documents submitted will be destroyed after we review them.
Please reply to this email after the above requirements have been met and we will begin the appeal process. Also, please be aware that we may ask you to provide additional information to appeal this restriction.
We appreciate your cooperation in resolving this matter as quickly as possible, and we look forward to working with you in order to establish a strong selling history and successful business relationship.
Thanks,
eBay
H65133
I sell clothing apparel that I buy off DHGate, what can I do to send them :/ 226 feedback Powerseller Bronze had 100/5000 a month. eBay account since 2006. eBay hates us, trying to hold us back from conquering xD
Well any advice on the invoice if I buy my stuff from DHGate? Or has anybody gotten this?