MC011?? and more. Dumb Noob, long post!
Need help unraveling this. I received an MC011 message on 11/14/2011 and am trying to get to the bottom of it. I have several issues but as a newbie, I’m not sure how to proceed This post might be a bit lengthy so I apologize in advance. A little bit of background;
EB account since 05/2008 (17) @100%. Account was inactive for last 12 months. All info is real and is my personal info (address/phone). The PP account is same age and is a verified biz account with my LLC name In 2010, the biz goes belly up so the office closes and bank accounts are closed as well. I leave the LLC info on the PP account and only update the address and email info. I also add a new debt card and personal checking (in my real name). Remember, I have no idea about accounts, privacy, EB limits, PP linking accounts…again, total noobie
Fast forward to 10/2011. So strapped for cash, I got the bright idea to make some holiday green by selling some ⊗⊗⊗⊗ items which include several golf clubs and a guitar. I get them listed & sold in about 12 days for a total of about $5400. Needless to say I’m bummed I have to wait “up to 21 days” for my money. The $200 (clubs) go to me right away, $4900 (guitar) is held for 21 days. Another $80 (clubs) is also held for 14 days And last $200 (club) is held for 14 days. I take the 1st cut and reinvest in ⊗⊗⊗⊗ headphones. Once I list the headphones I get the MC011
Here is where my problem begins. 1st clubs all good + feedback left . 2nd guitar cant ship on time, buyer cries opens EB case, I issue refund - feedback left. 3rd clubs buyer cries ⊗⊗⊗⊗ no EB case, I issue refund no feedback left. 4th club buyer cries ⊗⊗⊗⊗ after 20 days, opens PP claim wants full refund and we’ve been going back and forth since then. Problem is I don’t have the funds ($140) to refund him.
Last problem is that my girlfriend has an EB and PP account as well. They were personal accounts with real info. Established around the same as mine. I made the mistake of updating her info (address/removing bank account info on closed account) and paying her outstanding fees with my account. All from same computer, no IP change and around the same time I was listing the **** headphones. Now her PP is all jacked up & they want all types of verification and a new bank account linked. I have no problem doing this because all the info can be full documented. I’ve tried to call EB and they say its an issues with my PP account. I call PP and they say they cant see any issues. I don’t know which end is up any more.
Now I ask you “Enlightened Ones” , knowing my “background” and level of “unstealtfullness”(new word). Will the MC011 lift? What caused it? Should I dump these EB and PP accounts and start (stealth) over? Do you feel the account can be salvaged? How should I go about fixing this “Charlie Foxtrot”? Again, sorry for the length of the post.
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