eBay Account Suspended

[Callidus]

Hi guys,

I just logged onto eBay to find my inbox is full of SUSPENSION NOTICES..

MC067 - Listings Ended - I listed FIFA 11 that has been used and I wanted to get rid of it low price and all that..

MC081 - eBay Suspension Notice

We regret to inform you that your eBay account has been suspended.

*Why did we suspend your account?

"From experience we know that certain items and actions are more associated with fraudulent activity on eBay than others. As a precaution, we suspend an account if it gives us cause for concern. We then ask for more before we reinstate the account.

Please understand we're not accusing you of fraudulent behaviour. Our top priority is to ensure that eBay remains a safe and reputable place to buy and sell, so we'd like to confirm some of the information you've given us."

They have requested...



Dear ),

We regret to inform you that your eBay account has been suspended.

*Why did we suspend your account?

From experience we know that certain items and actions are more associated with fraudulent activity on eBay than others. As a precaution, we suspend an account if it gives us cause for concern. We then ask for more before we reinstate the account.

Please understand we're not accusing you of fraudulent behaviour. Our top priority is to ensure that eBay remains a safe and reputable place to buy and sell, so we'd like to confirm some of the information you've given us.

An account suspension in these circumstances is covered in the eBay User Agreement under the heading "Abusing eBay".

If you wish to chat to one of our customer service agents through the Live Chat function please follow the below link.

eBay Live Help


For more information, open a new browser window and paste this link into it:

eBay User Agreement

*Here's what you should do now:

Please send us all of the following information and we'll review your account:

1) Proof of name
2) Confirmation of your registered address
3) Proof that the item/s you listed are in your possession

Shall I provide my 'creative documents to eBay' ?

Any help is appreciated

[Callidus]

Done nothing wrong, IP's, new computers, user accounts etc..

MC081 I thought it might be because I listed an item like FIFA 11..

Paypal is not limited...

[Callidus]

A used ps3 game...with feedback I dont understand why that would get me a MC081.

[GTB]

could of fooled me

you need to be careful what you list on new accounts lad

you should also wait at least 30 days before you even turn the account into a seller account

also you should be listing 2nd hand ol household goods

yeah,ppl do risk it but if you cant afford to be taking risks,dont,listen to what the wise members tell you...follow the rules to the T and you will not be going to far wrong

i dont intend to start having a go at you again,i got my point across before!

you should have spare accounts that you can take risks and try new things,not the accounts you want to make a go of

i was not gonna help you but i dont hold grudges for too long

peace

[Callidus]

Do you think sending in the 'creative' documents will lift it as I have the item in my possession and already have the docs..

Yes made 4 other accounts just waiting to verify 2 more.

I actually thought the game would be ok as it is old now but I suppose its a risky one.

GTB - out of interest when an account goes down do you cancel that bank account as its no use to you, because should only have 3 accounts open with 1 bank and there arent loads of banks that accept deposits in other names?

[GTB]

yeah computer games are risky especially on new accounts and at this time of year,did you buy anything before you sold anything,the idea is to be a noob to ebay,pretend you never used it before

i would give them what they ask for if you can,no guarantees

yeah if you have a bank attached to pp and its no good then ts pointless keeping it,not sure if this could cause problems,opening and closing accounts etc

remember to be a noob,start to rush things an you wont get very far

[Callidus]

On 2/4 accounts have like 8 & 10 feedback and theyre both not seller accounts yet (verified PP etc).

On the one with MC081 - bought 3 items and had the feedback - sold 1 dvd & provided tracking and good feedback for that - and just listed the game then MC081..can see what you mean though suppose it is high risk.

[GTB]

Hmmm

quote/
"From experience we know that certain items and actions are more associated with fraudulent activity on eBay than others. As a precaution, we suspend an account if it gives us cause for concern. /end quote

maybe you was too obvious,how did you acquire the feedback

as i said you really do need to be a noob

[Callidus]

Acquired feedback through buying items that I did genuinely want. Paid with VCC all fine.

Anyone know how to upload the docs...when I click the link asks me to login which I do so then takes me to the Error/Suspension screen instead of somewhere to upload them.. any ideas?

[GTB]

it may of been a combo of things what caused the suspension

upload docs to ebay

email them and ask for a fax number or just get the t&s email address and send the docs in as scans

[dburnside]

i wouldnt list vero items for at least 3 months of a new account

[xxxhustlerxxx]

can i just ask. why are you trying to rush it?

[GTB]

vero can be done

but never ever will it be free of problems

if its longevity that your after then vero is not for you

[oompaloompa]

send the stuff in. I have had these before and they were not vero items, think mine was a different issue,.
think vcc can be a factor but IP country-wise can do it too, depends .
it is a formality, something got triggered,

send proof of ownership pic in too, its a used gift, you have a high chance of passing this limitation with ebay..


their upload screen is often unreachable, just fax it in.

[sutab10]

Best thing to do is send in documents and see what the outcome is, I wouldn't really rely too much on VCC and it may be your problem as I cannot see what is wrong with FIFA 11, also you should try to leave the account for 30 days and buy household items to build up your account.

[Callidus]

Yeh its fine sent the documents in after being creative reinstated all done..

[GTB]

congrats......take it slow like john legend

[Callidus]

GTB I'm getting there slowly. 4 accounts now 3 with 25+ feedback :P

[GTB]

nice 1......slowly but surely man

more accounts...more insurance