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-   -   Quick eb@y fee question (https://www.aspkin.com/forums/subscriber-discussions/41888-quick-eb-y-fee-question.html)

LoopHole 01-19-2012 02:04 PM

Quick eb@y fee question
 
Ok, a buyer purchases an item from me. Pays and i ship the item and everything. He wants a refund. I get the item back and issue the refund. The pp fee is reversed but what about the eb*y fee?

Do i have to open a case with eb*y to get that fee back? Or does it automatically refund it to me?

rsot 01-19-2012 02:24 PM

If he has not opened a case on eb, you need to do a Transaction Cancellation case. Otherwise, you won't get the fee back automatically.

LoopHole 01-19-2012 02:57 PM

Quote:

Originally Posted by rsot (Post 305863)
If he has not opened a case on eb, you need to do a Transaction Cancellation case. Otherwise, you won't get the fee back automatically.

damit.... looks like i've been missing out on some fees.

Killuminati 01-19-2012 04:52 PM

Serouisly you didn't know that?

LoopHole 01-20-2012 03:20 AM

Quote:

Originally Posted by 2011trapstar (Post 305901)
Serouisly you didn't know that?

I kinda did. I remember asking to cancel these type of transactions a long time ago. But as i started selling i've just been forgetting about it.

rsot 01-20-2012 11:22 AM

It happens - sometimes you take eb for granted...they like to screw around and make a lot of tasks manual so folx forget to do things...

LoopHole 01-20-2012 05:05 PM

Quote:

Originally Posted by rsot (Post 306085)
It happens - sometimes you take eb for granted...they like to screw around and make a lot of tasks manual so folx forget to do things...


Exactly... just another way to keep our money. It's actually a pretty smart tactic. To be successful you gotta think like a crook.


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