Quick eb@y fee question

[LoopHole]

Ok, a buyer purchases an item from me. Pays and i ship the item and everything. He wants a refund. I get the item back and issue the refund. The pp fee is reversed but what about the eb*y fee?

Do i have to open a case with eb*y to get that fee back? Or does it automatically refund it to me?

[rsot]

If he has not opened a case on eb, you need to do a Transaction Cancellation case. Otherwise, you won't get the fee back automatically.

[LoopHole]

Originally Posted by rsot

If he has not opened a case on eb, you need to do a Transaction Cancellation case. Otherwise, you won't get the fee back automatically.

damit.... looks like i've been missing out on some fees.

[Killuminati]

Serouisly you didn't know that?

[LoopHole]

Originally Posted by 2011trapstar

Serouisly you didn't know that?

I kinda did. I remember asking to cancel these type of transactions a long time ago. But as i started selling i've just been forgetting about it.

[rsot]

It happens - sometimes you take eb for granted...they like to screw around and make a lot of tasks manual so folx forget to do things...

[LoopHole]

Originally Posted by rsot

It happens - sometimes you take eb for granted...they like to screw around and make a lot of tasks manual so folx forget to do things...

Exactly... just another way to keep our money. It's actually a pretty smart tactic. To be successful you gotta think like a crook.