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  #1  
Old 02-07-2012
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Default Bank sort number & details problem

I open a paypal business account today and when I try to add my bank account i got this message.

we are unable retrieve a bank/building society Name of branch based on the sort code entered. Please check the Sort and try again.

this is a basic bank account no visa debit on the card, someone can advise me.
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Old 02-07-2012
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What is the bank name? And sort code you provided?
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Old 02-07-2012
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santander basic bank account
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Old 02-07-2012
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Have you got your account confirmation letter?

All the info is in the letter.

You might have made a typo with the numbers
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Old 02-07-2012
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no letter , i open today i put an address that I have no access , i will try put another bank account , any basic bank account will works right? or i am wrong
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Old 02-07-2012
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Your better adding a bank with DD facility.

If you live in London go into metro bank and you should be able to open a current account in 15 minutes. Take 1 photo ID and and one utility bill.

Tell them you want a bank account with no credit facilities but can take DD....job done

You'll get your card there and then.
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Old 02-08-2012
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Any Basic account / cash card IS not good for paypal?
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Old 02-08-2012
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Quote:
Originally Posted by MERMAID View Post
Any Basic account / cash card IS not good for paypal?
Is THAT a question you are posing or a statement you are making....???
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Old 02-08-2012
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Yes IS a question because i used Basic account i got this message.

we are unable retrieve a bank/building society Name of branch based on the sort code entered. Please check the Sort and try again.

I wanted to know if this is common or not. This IS my first time i used Basic account.
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Old 02-08-2012
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I cannot advise beyond the previous set of advice given here. I would have thought that a DD facility would have been needed for it to successfully work with PP & to which I understood that more often than not, basic accounts lack such DD facilities.

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Old 02-08-2012
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the DD is on the santander basic

Current Accounts - Basic Account: Santander

but the DD has nothing at all to do with why they are not accepting the sort code

maybe santander have changed the sort codes and paypal has not been updated to pick them up yet.
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Last edited by xxxhustlerxxx; 02-08-2012 at 07:32 AM.
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Old 02-08-2012
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thanks for reply
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Quote:
Originally Posted by xxxhustlerxxx View Post
the DD is on the santander basic

Current Accounts - Basic Account: Santander

but the DD has nothing at all to do with why they are not accepting the sort code

maybe santander have changed the sort codes and paypal has not been updated to pick them up yet.
OK, I see what you mean.
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Old 02-10-2012
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All IS done now I do not know What happen Before i used the same Basic bank account. This looks like Any Basic bank account will works.
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Old 02-10-2012
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Good stuff - glad to see it worked out.
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