May 2012 Return Policies?

[FandangoKango]

In May 2012, we're updating our requirements for return policies. As a result, you may need to update the refund methods you offer, and increase the minimum time you'll accept returns.

What does this do to us?

[NoneOther]

Originally Posted by FandangoKango

In May 2012, we're updating our requirements for return policies. As a result, you may need to update the refund methods you offer, and increase the minimum time you'll accept returns.

What does this do to us?

Tightens the noose a little more.

[bansheezone]

it means buyers have more time to screw you.

[rsot]

Good inquiry.

[seanws30]

these really isnt anything new. they have had an unofficial 45 day return policy forever, meaning if a buy decides they dont want the item for whatever reason, all they have to do is open a dispute and send it back and get a refund even if they dropped the item in a toilet on day 43.

[KoltiKolt]

yea exactly they have 45days to open a case. so even though you say return period 7 days only it does not mean anything...

[unkown5454]

They also have an infinite amount of time to file chargebacks. So who cares. I just had one from a customer 6 months ago...fun times for all.

[accutinting]

exactly this part of the policy shouldnt matter cause if a customer wants a refund i will gladly and quickly give it to them, even if its there fault I will work something out just so they stay satisfied. One mad customer can really do damage to your account if they know how...so why risk it?

[newjerseymax]

You will be surprised how many customers do go by listing. If they see 14/30/60 days they are more likely to request refund. Although my policy has always been 14 or 30 days anyway.