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Wow, didn't realise this would get so controversial!

Yes a debt is a debt, you rack up the bill, you pay. In normal circumstances I would agree.

However, I had been with eBay for years, 2500 feedback, 100% positive (not an easy task!). Then one day, bam limited account. (and yes I sold perfectly legit items, nothing even remotely close to vero) eBay send buyers the standard email, open cases blah blah. Loads of them run off and do that with eBay. All items delivered except for the most recent orders which were sent out. EVERYTHING sent with tracking and uploaded to cases. Buyers left the cases open, eBay wouldn't shut them until 8 days had passed. Then they decide there are too many cases open and send an email saying I have 24 hours to get all the cases closed or they would simply close all cases in a bulk action refunding everyone.

I tried ringing and saying that was ridiculous, they've been delivered but the buyers haven't closed the cases yet. They simply didn't care, said I had to reply to the email I received, which of course takes days to get a response. I managed to get a couple closed off but next day the rest were bulk refunded. Any cases opened after that, they automatically refunded, didn't even get chance to upload the tracking info and proof of delivery. Total con. No appeals were granted and I was told as I wasn't a registered user anymore I wasn't entitled to appeals even though the items were delivered well before the case was closed.

Clear up a few q's.... The debt is with eBay not PayPal. eBay never had id but paypal did. I'm no longer at the business address that was on file but my home address was on there at some point. Phone number is a mobile that I only used for eBay.

Oh and it's she ;)

The place I rent right now has still collection letters from all sorts of debt collection agencies including this named debt collector IQOR for previous tenants. There is even one debt amount outstanding for almost ₤10 000 !!! These still come in every 2-3 months year in year out. They threaten all sorts but still to no avail to date.

If you have viable/known assets or you have been in contact with the DCA via telephone (not recommended), then the risk of them pursuing you more vigorously is higher.DCA are actually reluctant to use the courts due to the cost & time involved & because the judgment does not necessarily always go to their favor.

The OP is taking advice from professional skilled in dealing with the matter.

Just to add, this collection agency has priors for pursuing debts that are not proven to be made by the party they are chasing.

On that basis the OP is getting assistance along the lines of GrannyT's post.

That is her legal right as a UK citizen.