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No funds released after 6 months by paypal
 

my account was limited november 23rd,2011 and they also reviewed my funds. after supplying tracking numbers for one of the funds 4,400 was lifted and they told me i have to wait 6 months to withdraw. today at approx. 8:45 am i received a email.


Dear ---------

During a recent review of your account, we found that you received a payment that we believe wasn’t authorized or was fraudulent. Here are the details of the transaction for your reference:

Date: Nov 22, 2011
Amount: $4,400.00 USD
Buyer's Email: ----------

The funds for this transaction have been deducted from your PayPal account balance. If you are protected under our Seller Purchase Protection program, we will credit the funds back to your PayPal account. To help us make this determination, please email the following information to dl-pp-bro-rwbappeals@ebay.com by 04/23/2012.

· The item, service, or purpose of the purchase, and the value.
· The name and address given to you by the buyer (items only).
· If shipped, the method, date, and tracking number for the shipment.
· Details of any related transactions.
· A phone number where you can be reached during the day and evening.
· Insurance information, if applicable.

Any additional information you have about this transaction will help our investigation. If we do not receive the requested information by 04/23/2012, then we will close the Seller Purchase Protection program claim and will not refund the transaction amount to you.

To learn more about how we help protect you against unauthorized payments, click "Legal Agreement," at the bottom of any PayPal page, then click "User Agreement.

Sincerely,
Jenny
PayPal Account Review

Copyright © 1999-2012 PayPal. All rights reserved



There asking for the same information i supplied 6 months ago. how can they get away with this?

Wow that really sucks. I say contact them asap and see what can be done. Good luck.

Thanks for your answer just got off the phone with them after being on hold 'forever' and the lady said they will review the payment and should take up to 24hrs and she says everything looks good with no seller dispute/chargebacks and i provided tracking and it is covered under seller protection,but how do i know shes not just getting my hopes up.

No chances are you are good, trust me they give no false hope..lol keep us updated

Hope it works - I am also looking forward to some positive follow-up from you.

this is rather unusual. hope they dnt get as bad as Amazon...which incidentely i hear ebay is trying to copy their business model

Wow you that much go through paypal. I would have used other methods. But keep us updated.

You oviously did not read their T&S at the time of that limitation.

It was clearly stated that they took teh right to still hold onto funds even after a 180 day limitation.

Nasty but still part of their games.

Certainly brings the 180 day release of funds to a different level.

Sorry for this shock for you.:doh:

Read this:

How I Convinced PayPal To Release My Funds | Learn Success The Easy Way

that post is a bit outdated, but nevertheless it might still work.

It doesn't sound like your paypal balance is being permanently held.. That email you copied and pasted says, "funds for this transaction have been deducted from your PayPal account balance" which is because you received a payment from a hijacked paypal account. Those transactions get reversed 100% of the time. That's why it is important to make sure you are dealing with the true account holder.

Worked for me a few times since last year.

Yes but the transaction happened 5 months ago. PayPal already opened a hold and I provided tracking and proof of stock and they released the holds. Now there asking the same information again. Should hear something in the next few days.

keep us posted, and stay on top of them.

Hmm.. Maybe just a glitch or something then? Good luck.

As one wise bird once told me.....

"never keep too much money in your paypal account at any one time"

And that wise bird was common sense...

That wise bird is actually embodied in the mother of all knowledge...otherwise known as GreenBean

update

thanks everyone for your answers. just got off the phone with paypal after them asking for tracking numbers "again". and they lifted the hold. back to waiting a few more weeks. They did act shock that they would review a payment after months..yeah sure "employee":rolleyes: case closed.

Very glad you will get your money back ! :cheer:

Just to be clear.... you did ONE transaction for $4,400???? Shady. as. hell.

Yeah the stealth was strong because it got limited before but i got the limitation lifted and started doing bigger sales because i thought that after the first limitation it would be incredible hulk strong.

Well it was for a while until the next limitation permanently limited. the next two emails after calling was your paypal funds are eligible for withdrawal and also paypal notification:temporary hold removed. we have completed our investigation of the following transaction and have removed the temporary hold. This temporary hold was removed because we have determined that the transaction was authorized.
they've also released the funds a month earlier after calling in. i called earlier that day with no luck but when i called around closing time 9pm things went wayyyy better. nite time is the right time in my book.

First problem: you thought. Then you learned. obviously not.

4k shady? lmao :brushteeth:

Que? Tad self righteous.

Do you know teh OP?

Are you the Judge & Jury?

Nope. :nono:

after i got off the phone with paypal that day my funds where avaliable for withdrawal and i withdrawn on my limited account. just checked today since the funds never arrived to my bank and the payment was reversed. what the heezy. how there going to release the funds and reverse it. on top of that they reversed all my funds i received now i gotta call them again to get the matter straighten out. can i use google voice to call paypal?

You can call them - your bank is confirmed? Maybe wrongly typed? I just did a 180 withdrawal without problems.

yeah called them they said it was a technical problem and would hear from them in 24hrs

It's a start - keep at them - don't just think they will call after 24 hours because they be slow at times.

man paypal is starting to look real shady. Their business ethics are off the chart. Just like 'Nonetheless' call them every hour if you have to.

yeah im trying to transition to paymate after sending them everything to what kind of tooth brush i use.

Update:


Will looks like i will "NOT" be getting my funds, which means paypal dont have to give you your funds at the end of 180 days no matter what you think. heres my situation my paypal account was limited i had perfect feedback and perfect dsr,whatever and later got limited. this account was new opened in september closed in december around 50 or so feedback eBay. was told to wait 180 days when it got closer to the time to release funds paypal asked for tracking.(ps i already provided this but ill give it again.)(also during this time i learned that it was a problem on the buyers side,they didnt tell me what. anywho they said i was covered for sellers protection so whatever buyer address was confirmed and everything.) again funds where recovered let me keep waiting. a week later received a email funds are avaliable for withdraw. withdrew the funds. was waiting days checking my bank account no funds. humm where are they i ask. checked my paypal to see if it said completed. not only were the funds reversed but now my account was negative(they reversed my last three transactions) which was all the transactions i did with that account that month.(for no reason buyers didnt open a dispute or anything.) i didnt know they were reversed because i guess paypal doesnt send emails saying such. so i called and called every single day hearing something different. saying you have to wait another month,to humm thats strange. finally i was told another investigation has been opened and should take 48hrs. received a phone call from paypal about adding funds to my account. i said uh no finally they explained what happened. there excuse was we did a investigation and determined you were selling "empty boxes"???:confused: that really was there excuse in no way did i. i finally raised my voice for the first time ever to mr PayPal employee finally i get directed to ms paypal herself or she says shes the manager or whatever. Now she explains the samething saying we had an investigation and the buyer said they received empty boxes. i complained more she said shes going to submit some files and docs and open a short 24hr investigation. But at this point with everything i just received regarding this account i'm just going to go with PayPal policys have changed and they are out to scam. out of all the 180 day waits i had with accounts to being able to withdraw 45 days later this is a first. Never did i have to supply so much information/make so many calls, for a limited paypal account. paypal is the internet king and they know it thats why they can get away with things like this which is far from right and i guess there is really nothing i can do but ask for more hours at work since i might be too scared to every trust paypal. but imma try not to let it bring me down to bad because no mistakes to great to recover and bounce back.

Notes:
Some probably would say that i should split large transactions into smaller payments but then i would have to provide tracking for all those payments. why did they get reversed i have no idea. but the main transaction is the one at the top of this page. so yeah. also that was his second time purchasing from me.

and thats the real story no bs. nothing crazy left out and for all those that did 180 day withdraws recently maybe they didnt pick on you cause you weren't crazy enough to leave thousands inside the account for them to add to there millions.

Really sux to hear - just had 180 day clear of an account with 5 digits so not necessarily the amount involved.

how many buyers did they say received empty boxes?

were there disputes on your account?

there wasn't any disputes. i never received those as i always fixed the problem before anything escalated. they wouldn't tell me much, but as far as i know one customer. because i shipped two orders for one customer and they said the customer received empty boxes. my response was no those boxes weren't empty and he just kept saying the samething(with a attitude) after going back in forth he went and got his manager. who said according to the investigation the orders shipped where empty boxes??? if boxes where empty why didn't this customer contact me or open a dispute. that's what i would have done. it doesn't make since and sounds fishy. So Paypal got on a plane flew to the buyer house and asked if they received the order?? come on please come better than that PayPal. I'm not gone give up though imma just try to keep calling until they get some sense. Maybe there minds is all messed up from hangovers this weekend or something.

This is a sad story! I am sending you lots of good karma... It all I can offer from here...sorry :)

Thanks im going to stay positive and keep going strong.:fight:

So at the same time, you have had paypal making allegations of speaking to your bank? Are these funds in the same bank?

You are being checked out.

Is there any chance of a link anywhere/anyhow?

I dont know how many accounts you have. Go over everyone and make sure nothing links.

There's something out of order. :spy:

2 eBay and PayPal still standing. No problems.Same banks,TCF. No links use VPN and different ip address. Probably linked by same bank and merchandise not really sure. I'm starting to think the PayPal guy was in fact trying to get me to spill something.