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Terrible mistake costs me bucks or negative feedback just not sure yet! :(
 

Greetings Aspkiners,
So today, I was revising my listings prices and for one item which I was revising the price to $52 + free shipping, accidently I changed it to $5 + Free shipping! :mad::mad::mad:

I then went fruit shopping, I bought 8 water melons because they were very cheap on some sort of promotion. Now the problem is, 2 hours later when I returned home..very happy.. I bought cheap water melons.

oh and I was double happy because today eBay raised my selling allowances to 800 items per month from 200 items.

Then I saw my sales and was really happy I got like 7 more sales.

To knock out all my excitement .. :deadhorse:

7 people had bought my items :pout:

I immediately sent them messages admitting my mistake and that I could sell them at my break even price which is $30 or so. One guy told me to cancel the transaction others haven't replied. Could anyone tell me if they can leave me a negative feedback if I cancelled the transaction and they accepted.

I really want nothing to go wrong because I have really built this account with care, it's on my real info and I have really taken care of it and its clean and 100% positive feedback


Someone give me some guidance in this situation and if you have had any similar experiences please post below to let me know what to do next.

I guess for those who don't agree, I'll just ship the item to save the account... My water melon savings gone down the drain! :shocked:

Got a reply from one member, he said he is not going to cancel the transaction, if I try to do so he will be leaving me a negative feedback.

He bought 2 items from me.

That question is the easy one to answer. Yes, feedback can be left on canceled transactions.

Bad situation, but things do happen. I have heard a lot lot worse here on the forum.

Regarding the idiot with the 2 orders: I think a phone call would be in order, talk to him about a compromise with completing 1 of the 2 transactions for $5. and canceling the other. At least that's what I would do.

It looks like you can get out of this whole mess for less than $200. and still keep the account in Perfect Standing. :)

All the customers asked me to cancel the transaction, just one customer with 2-item purchases ( he is from Britain ) has not agreed to it. I guess, I'll just ship the items.

Not going to risk a negative feedback by calling him, just will be happy with a loss of $50 or so.

Look to the bright side, the water melons, I am a big fan :)

Well, for the 2 items, I think you should accept the loss and send him the products, instead of losing the account, we all do mistakes, be careful next time :) :pop2:

Sounds conflicting? Others haven't replied - to - All the customers asked me to cancel.

'All the customers asked me to cancel the transaction, just one customer with 2-item purchases'

Maybe I meant all the customers except one have agreed to it.

When I started the post others hadn't replied but during posting my other message, people had sent me a message stating that they are comfortable with a cancellation.

Ive been told be ebay that if a buyer threatens to leave negative feedback before doing it to taunt you, you can have it removed.:shhh:

So i wouldn't worry about him:p

I have called eBay earlier on several occassions to get a negative feedback cancelled and they never did. Not sure if they will on this one, I don't want to risk it. What I decided to do is to surrender to him and send him the two items with DHL instead of cheaper service and in gift packaging, maybe he will feel ashamed later - If i bought a $20,000 worth item for $2,000 by chance and the seller told me it was a mistake, i would cancel the transaction right away because its just ethically wrong to receive an item by threatening, its as good as stealing!

I know ebay hardly ever budge when you want feedback removed, but i know that you will get it removed if the buyer threatens you with negative feedback.
They not allowed to do that.
Personally i would always ask ebay if i know i am not in the wrong and receive bad feedback, you never know what will happen :D

Stand back & look at the situation now.

You dont have a negative yet.

One whinging Brit will not co-operate. :rolleyes:
The others are going along with your request.

Deal with him. Ship what he brought. Be gracious.
It balances out.

Be more attentive next time when you edit.:mod:

it is very easy to get negative feedback remove, i done it 2-3 times already, as long as you did communicate with the buyer and you able to show e-bay you did try to sort the problem. you can request feedback removed, i didn't call. i search in customer support and there is a link for it.

It's always those whining Brits who cause all of life's problems. :p

Will be more careful next time and will post the outcome of this whole case..:spy: