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old account - DSR question
 

I have an old account that has 4.7 and above for all 4 DSRs. But the % for 1 and 2 stars isnt so good. It has 1% for item as described. 1% for dispatch time and 1.66% for open cases.

I stopped selling on this months ago and started selling on a second ebay that is linked too it. This new account is doing well. Minimum 4.9 for DSRs and zero 1 and 2 star ratinsga cross the board. It really is performing well fingers crossed.

My question is on this second account that is performing well. Can i make PS and TRS? Or will the first account hold me back?

I've got my fingers and toes crossed hoping that this second account is still able to make it. I really do need to make TRS badly!

sell some cheap rubbish at little or no profit on the first account to build the DSRs up


you can get TRS & PS on the second account

Do you mean i can get DSR on second account without improving the ratings on the first account? Or do i need to improve the first account first?

Either way thanks for the tip i will sell some smaller items on the first account.

Where do i state that i accept 14 days returns on my account? I need to do this for TRS i believe.

you need to keep the first accoutn from falling to below standard

thats when your issues will start

Its already below standard mate. Open cases is the offender. i've not sold on it for months although i've just listed some small items. I can only list 30 items a month.

sell some cheap rubbish at little or no profit on the first account to build the DSRs up

I like this.

I'm sorry but I'm lost here. What are DSRs;TRS;Ps? I saw something flagged on my Ebay account and I haven't a bloody clue what it's for."your above standard is at risk" Item as described 1.32%(4). All others .33%. What does it all mean and should I be worried?

yes you should be very worried

i assume you dont check or know what your seller dasboard is about ?

basic schoolboy error and will lead to your demise

wise up

OK point taken. It was all there in Ebay when I took the trouble to look. My excuse is that I've been out of the loop for some years and ebay has changed considerably in that time. I came back from Asia stony broke only a few months ago and have been going through a steep learning curve since. The dashboard was the least of my concerns. I need all the help I can get. I was lucky, my old account was still there without restrictions, but I've made so many mistakes I expect to be closed down anytime.