Ebayorbust | 03-27-2013 02:45 AM | INAD Cases Has anyone else noticed the recent changes regarding Item Not As Described cases?
If a buyer tries to contact you to tell you an item has been received damaged etc or if say they ordered 5 but only received 4, ebay automatically opens a INAD case in the resolution center.
I have had two cases opened in the last week. One I sent the wrong item and another the item was received damaged (crushed).
This is turning into a serious PITA. The buyers are actually unaware that they have evened opened a case. They were merely trying to contact me to sort out the issue. |