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-   -   2 negatives in one week (https://www.aspkin.com/forums/subscriber-discussions/60053-2-negatives-one-week.html)

stevebills 05-15-2013 06:40 PM

2 negatives in one week
 
I had a stupid kid buy my car and ignore messages so I left him a positive feedback with negative words so he retaliated with a neg to me

I also sold a sd card and his paypal payment pended and didn't go through not my fault so I got another negative off that joker

Should I carry on with this stealth or close it down or go private with feedback?
Any advice welcome :hail:

JamesNorth101 05-15-2013 06:43 PM

If he didn't pay for the car issue an unpaid item strike and the first neg will be removed, do same for second.

mercurial333 05-15-2013 08:02 PM

Can't open Unpaid Item if payment was reversed by Paypal. Very annoying.

JamesNorth101 05-15-2013 08:14 PM

Right you are, first should be easily solvable still. For the second you can try to communicate with the buyer and see if he will remove it.

stevebills 05-16-2013 02:08 AM

Quote:

Originally Posted by JamesNorth101 (Post 449827)
Right you are, first should be easily solvable still. For the second you can try to communicate with the buyer and see if he will remove it.

it seems sellers get an very ufair advantage with feedback and can only leave positive.... not very good if the buyer doesn't pay for item and ignores you or leaves a negative and if paypal mess up u can get a negative off the buyer ebay are a joker:clap:

stevebills 05-16-2013 02:10 AM

Quote:

Originally Posted by mercurial333 (Post 449824)
Can't open Unpaid Item if payment was reversed by Paypal. Very annoying.

I agree so many flaws with ebay and paypal they seem to closely linked:eek:

stevebills 05-16-2013 02:10 AM

fees are huge also

sellers right are worthless

JamesNorth101 05-16-2013 08:21 AM

Yes unfortunately as time has progressed EB has gotten worse for sellers. I have never been a fan of not being able to leave neg feedback for buyers when they are a pain in the rear, stupid policy if you ask me.

rsot 05-16-2013 02:06 PM

Depends on what your feedback count is and %. If still high, build lower sellers and force that comment out. I dont think closing an account off of 1-2 bad experiences is the move.

corleone 05-16-2013 04:50 PM

Unless you list huge volume and get those negatives buried on your feedback, it's going to hurt any auctions you list.

I personally would open a new account.

For every paypal account I create, I link it with two ebay accounts and sell low volume on each account. If ever one of the accounts gets a negative feedback, I abandon that account and just use the 1 leftover account.

By doing it this way, I can get much more use out of a paypal account. I never keep accounts if I get a negative feedback while still under the 100 feedback account. Because I list a lot of high dollar low volume items, the end price significantly drops if say I only have 20 feedback but 1 negative. Buyers are hesitant to bid up an item if your feedback isn't over 90%.

It's so cheap and easy to open new accounts if makes economical sense to keep the new accounts rolling in and replacing accounts with negatives.

That's just the way I conduct business.

x2ruff4u 05-22-2013 07:39 AM

eBay implanted a new system for feedback problems the past year. A little bit easier to get rid of negatives than it used to be.

Edit:unrelated, but my 420th post! :)

rsot 05-23-2013 05:08 AM

Quote:

Originally Posted by stevebills (Post 449905)
it seems sellers get an very ufair advantage with feedback and can only leave positive.... not very good if the buyer doesn't pay for item and ignores you or leaves a negative and if paypal mess up u can get a negative off the buyer ebay are a joker:clap:

Long been the policy even though now sellers have a 'Report buyer' feature - still would be better to be able to leave a huge spanking negative for the buyer...sigh

stevebills 05-23-2013 07:59 AM

I would like to leave the worthless piece of ****e a telling off and blame his mama for bearing him lol

rsot 05-23-2013 09:56 AM

Always pays to be professional and courteous - I wouldnt waste my time flaming someone like this...time better spent making $

ploughman 05-24-2013 01:58 AM

Quote:

Originally Posted by rsot (Post 452045)
Always pays to be professional and courteous - I wouldnt waste my time flaming someone like this...time better spent making $

+1. I remember what a traumatic event my first negative was after 1500 or so positives bout a decade ago. I tried reasoning with the guy and went to huge lengths to satisfy him, even sending a refund in advance of getting the item back.

But in checking his other feedback he was unusually belligerent and had more than his share of run-ins. I basically took the product back and reimbursed shipping both ways, but he was still so irritated about the product (with no justification that I could see) that he wouldn't remove the negative. He was truly a 1-in-1500.

It was a valuable lesson, though, and from then on I instituted the "belligerent customer policy" that acknowledged that if you have enough transactions you'll run up against that rare individual that just can't be reasoned with and probably has issues. In the decade since I've had the usual 1 in 200 or so items to troubleshoot and negatives from noobs that push the percentage to either 99.9 or 99.8, but never had to invoke the belligerent-customer policy until this year, when I had another case like the first one. He thought he was really doing damage with his negative (and these guys always do follow-ons), but this time I just wrote it off and continued with the 99.8.


Over time you build up enough of a track record to realize it's them, not you. As the other poster mentions, it just isn't worth the stress. BTDT.


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