Postage of Digital Items
Hey guys, I plan to email digital items to my customers such as one time URL's and software serials.
In the past I have listed as a regular postage service as Collection Only scares many buyers off. Some customers have then used this as an excuse for a refund as there is no proof of postage even though my listings stated the nature of my digital products.
Also, I have to list my items as New otherwise people again get scared off. In this case eBay list the item as arriving shrink wrapped, etc.
What do you guys think is the best solution for issues like these?
Regards, Mikey.
|