bjammin | 05-06-2014 04:58 PM | Re: getting a MC999 restrict back??? I would actually call in the evening (after 6pm PST). This is when I have the most success getting my account fixed without problems. I would not start off with the option they listed for you. I would call them through Customer Service with the one-time passcode, and select something close to why you are calling, but not that exact reason that they gave you in the message. Odds are is they will transfer to the same dept anyway, but that may increase your chances. Remember to be entertaining...playing dumb and attempts at being funny usually work! And apologize a lot so they feel like you are weak minded, makes the other party feel empowered/superior! |