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MC011 Your eBay selling account has been restricted
 

i got this message from ebay this morning. this is a stealth account with no my real information. waht do you think i shoudl do to solve this issue?

Thank you


Hello XXXXXX,

A review of your eBay account has raised some concern that your use of services may not meet the guidelines in eBay's User Agreement. As a result, we've taken the following action on your account:
- Selling privileges have been temporarily restricted. You won't be able to list new items. You're also not allowed to register a new account.
- Some or all of your listings may have been removed. A list of any removed items will be listed further down in this email.
- We have credited all associated fees except for the final value fee for your listing(s).

To appeal this restriction, you will need to:
- Submit all of the following information by fax (fax number below):
-- A readable copy of your driver's license, front *and* back, or other government-issued ID.
-- A copy of a recent credit card statement, bank statement, or utility bill. Your name and billing address should be visible, and consistent with the information registered to your eBay account.
-- Documentation (including manufacturer's invoices or receipts) that shows that you purchased the item (s) recently listed for sale on eBay.

-- Important --
-- Make sure that your name and user ID appear on each document that you submit. If this information is not included, it cannot be processed. Also, please be sure your submitted documents are current, valid, and legible.

Fax all documents to:
eBay
Attention: SRM Appeals
Fax number: (801) 880-7018




Once these requirements have been met, please reply to this email and we will begin the appeal process. Also, please be aware that we may ask you to provide additional information to appeal this restriction.


We appreciate your cooperation in resolving this matter as quickly as possible. We look forward to working with you to restore your selling privileges.
Thanks,

eBay

Re: MC011 Your eBay selling account has been restricted
 

what kind of products were you selling ? was it an old stealth account ? or newish ?

Re: MC011 Your eBay selling account has been restricted
 

it is a new stealth account with 100/5000 fully verified. i was selling screen protected for phones.

Re: MC011 Your eBay selling account has been restricted
 

Just generic or branded?

Re: MC011 Your eBay selling account has been restricted
 

branded and authentic

Re: MC011 Your eBay selling account has been restricted
 

You must provide all they are asking and hope for the best - not really much you can do otherwise. Might as well get backups going.

Re: MC011 Your eBay selling account has been restricted
 

Thank you much

Re: MC011 Your eBay selling account has been restricted
 

If you prove identity and provide acceptable supplier documentation this could be a very solid account once restriction is removed.

My best accounts (over 250k a year sales) are those that have been proven identity and supplier invoices confirmed as legit.