MC011 Your eBay selling account has been restricted
i got this message from ebay this morning. this is a stealth account with no my real information. waht do you think i shoudl do to solve this issue?
Thank you
Hello XXXXXX,
A review of your eBay account has raised some concern that your use of services may not meet the guidelines in eBay's User Agreement. As a result, we've taken the following action on your account:
- Selling privileges have been temporarily restricted. You won't be able to list new items. You're also not allowed to register a new account.
- Some or all of your listings may have been removed. A list of any removed items will be listed further down in this email.
- We have credited all associated fees except for the final value fee for your listing(s).
To appeal this restriction, you will need to:
- Submit all of the following information by fax (fax number below):
-- A readable copy of your driver's license, front *and* back, or other government-issued ID.
-- A copy of a recent credit card statement, bank statement, or utility bill. Your name and billing address should be visible, and consistent with the information registered to your eBay account.
-- Documentation (including manufacturer's invoices or receipts) that shows that you purchased the item (s) recently listed for sale on eBay.
-- Important --
-- Make sure that your name and user ID appear on each document that you submit. If this information is not included, it cannot be processed. Also, please be sure your submitted documents are current, valid, and legible.
Fax all documents to:
eBay
Attention: SRM Appeals
Fax number: (801) 880-7018
Once these requirements have been met, please reply to this email and we will begin the appeal process. Also, please be aware that we may ask you to provide additional information to appeal this restriction.
We appreciate your cooperation in resolving this matter as quickly as possible. We look forward to working with you to restore your selling privileges.
Thanks,
eBay
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