Re: 21 day hold on below standard account
Well my experience, you have 3 months to get out of lower standard, so don't screw up till then, always treat it customer as your last, because that how things can flip fast on ebay, you get punish for selling off there standards,
bad is the hold, worst is the item limit get reduce, if you don't improve you selling account can get closed and you can only buy things,
so be worried about this, but you have 3 months to fix it, if you get worse and worse, you can be gone in less than 3 months,
***my standard if customer complains about shipping time, give a little discount, like 3-4 dollars, without them asking. if item is damage, replace it and give discount. May be a lost short term, got think long term. so they dont leave bad feedback, or positive with low marks in shipping or item description.
Feedback is like gold, negative feedback or low selling ratting can cause hundreds in lost sale or even thousands... so those few discounts are kicker to make the customer happy!
Last edited by markflood; 04-21-2014 at 02:18 AM.
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