Limited on paypal CANT SEND REFUND?! HELP

[paraline2000]

I just got limited on paypal because they want me to add a bank statement. What happened is, I added a VBA from a seller on here and when I did it, It glitches and actually added 3 bank accounts at once. NO CLUE WHY.

Anyway, I received two payments on the new paypal not on ebay for 110 and 70. But on my paypal limitation I see it says that I cannot refund payments? I have never EVER seen that in my life.

Under the "what I can't do on my account" it says things such as remove a card, remove a bank account, and send refunds. Am I totally screwed out of this money? I need to send these refunds to these buyers. Someone please help.

[ubiq]

You will have to email paypal help, I have had this happen in the past and a quick email usually solves that issue.

[paraline2000]

What did your email say? Can you PM me?

[paraline2000]

Okay here I am. Wondering why this was moved? Thanks.

[paraline2000]

Bump? Can someone please help me I am at risk of losing 200$ here.

[BigCJ]

Tell the buyers to open cases to get their finds back?

It seems like the account has a soft limit.

Which bank did you use?

[Breakthecycle2]

Only way to issue the refund is to call or email.

[paraline2000]

Originally Posted by Breakthecycle2

Only way to issue the refund is to call or email.

Call and say what exactly? Its not even a transaction through ebay. One was a gift and one was a payment.

Have gotten little to no info on this topic. Thank you.

[paraline2000]

Still haven't gotten any help with this. Anyone? Please?

[RosieTosie]

Originally Posted by 93tillinfiniti

Still haven't gotten any help with this. Anyone? Please?

Have you tried emailing them to ask why this hold on your funds?

[Bunneh]

Originally Posted by 93tillinfiniti

Call and say what exactly? Its not even a transaction through ebay. One was a gift and one was a payment.

Have gotten little to no info on this topic. Thank you.

gift payments are not safe on a new account..

If you click and view the full transaction page of the payment in paypal the refund button should show near where the $$ amounts are.

[paraline2000]

Originally Posted by Bunneh

gift payments are not safe on a new account..

If you click and view the full transaction page of the payment in paypal the refund button should show near where the $$ amounts are.

Sorry, what I was trying to say is that under my limitation details it says:

what cant I do while my account is limited?
send money
withdraw money from bank account
close account
add money to account
remove a card
remove a bank account
SEND REFUNDS


I have never in my entire life seen "send refunds" as something not available on a limited account. I guess I did not explain myself clearly in the above post.

They want me to submit bank account information, that I do not have.
Should I just submit a blank file so they close the account and the 180 day period can start?

[danshan]

happens often email paypal and give them transaction ID and say please refund this transaction.
TR ID 1234675869697907 Please refund
TR ID ABCDEFGHIJKLILKM Please refund

Thank you