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PayPal Called Supplier
 

So is this a new thing now? Paypal called my supplier...not sure if its because what im selling is high valued or if its random. So just letting you know make sure your supplier contact info isnt totally bogus.

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Can paypal actually do that? Call a supplier and request they give information about a client. But anyways. When they called they didnt get though because i put the wrong number. So i messed up, usually a put a 1800 that routes back to me, it has a voice mail greeting everything matches up but because i used the same format of an invoice i used before (not with paypal) i forgot to change the 1800 to the new one. Stupid me! I made up some story about how the supplier may have changed their telephone # and i will call them back with the contact info. The extension# will route to my partner however. Now im curious as what questions they will ask the 'supplier' if they do in fact call back. Ill keep you guys posted.

Do keep us informed! I just sent off a supplier info form...

Yep, there have been reports of paypal now calling suppliers. No hard and fact rule yet
but the category of the item appears to count. Be aware and be prepared.

I supplied phone numbers....from a country where they only speak arabic :)

So they did end up calling my supplier, im going to post it in the Members Discussion area.

I guess they will only call if the invoice looks perhaps partially generic.

Do they really have the time for this unless it is high end/branded items?

WOO HOO!!! I GOT MY PAYPAL AND MY EBAY ACCOUNT BACK !!

heres what the email said:

MC042 RNO NOTICE: eBay Registration Reinstatement -
Thank you for submitting the requested information. We have reinstated your account. Please note that although your account is now active, any listings or bids canceled by your account suspension won't be reinstated.

If you have additional questions about this or any other eBay account you own, please click "Help" at the top of most eBay pages. You'll find answers to your questions and a link on the right side of the page to contact us.

We hope that your future experiences on eBay are pleasant and successful.

Sincerely,

eBay Customer Support


H20076


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from paypal:

Our review is complete and we have restored access to your PayPal and eBay
accounts.

We appreciate your patience and thank you for your help in making PayPal
and eBay the safest and most trusted online marketplace.

Sincerely,
Jason
PayPal Account Review Department
PayPal an eBay Company


AWESOME!!!

YES! Great news. I am thrilled to hear this,Cortex. Well Done:D

Cheers GreenBean! thought I'd share it here first! Thanks for all your help along the way. Although im sure i'll be pestering you again soon :-D MWAH !!

I now have this : Status: Verified (0)
it used to say "NEW" instead of the "(0)"..need to work out what this is and how its going to benefit me..hmm..

Would not have it any other way.:D
'Verified' means that paypal has accepted your info and says you are OK;) (0) <--> FB from buyers saying what a pleasure it was to deal with you and use paypal, the more that do this the higher the numbers LOL

silly me :-P :-)

Ok..what If you give them an overseas number..from Hk

Well it depends. Are you selling items that you may not want them to know you got from HK? Then i wouldnt suggest giving them a HK number because they might not remove the limitation because of suspicions about the authenticity. Just give them a functioning number.

...like a number in Khazakstan for example :)

just make sure they dont speak a word of english!

Could you show me the sample of the supplier info form ? What is the informations inside the form ? Thanks......

Just another update. I made another ebay and paypal account because i wanted too see if they would actually call me again. Both accounts are new and the amount totaled low 4 figures. Of course i got the limitation, supplied tracking and invoices. Just called limitation was removed and they didnt call my supplier. However i found a wholesale company online that you have to pay a yearly membership fee to join and they dont have a phone service and you must contact them through email and you cannot see the actual contents of the site unless you pay a membership fee only a preview. So i made up the invoice and used that companys info with my number so now i even had a website lol. Psh all that work and they didnt even call.

By the way, while i was talking to the guy on the phone he said no prob we will remove the limitation. Then i hung up 2 seconds later got the email that my appeal was denied permanently! I called back immediately and they transferred me again apparently the idiot clicked the wrong button! Luckily he made a note on the account that it should be restored and the lady did it while i was on the phone...phew.

You gonna tell us the website URL?..

Food for thought....paypal employees work in the USA whos economy is in trouble, rumor has it that paypal employees who are laid off know how much money you are making per your paypal records and take your supplier info and use it for their own ebay selling accounts and those of their family members and friends, be careful of helping former ebay/paypal employees in duplicating your success.

totally agree..i thought of this also

Its likely, but what could you do. Asking for supplier info is a normal thing and if they request it you have to supply it. Most ppl i know dont actually use their real suppliers? Anyone? ...................................... Probably not. Plus if a paypal rep were to ever call "my supplier" off duty or for their personal benefit, they are in a for treat. Bring it on.

That's been known since about 2003.

Basically most sellers would never give out their supplier info except under extortion.


I'm curious, could you please elaborate?

I give them my supplier LOL..... Its another ebay seller! I buy a lot of 10-100 of almost anything cheap. List them all(with my zero feedback) at once so I get flagged, and walla, 1 part of the process complete. Then slip in the "real good stuff"

Knowing how the bots work is the key to everything...........

Okay how do the bots work? Share

Haha, well, I did, a few years ago. I think I said this in another post - we were buying at retail outlets on clearance and deep discount. We actually gave Paypal the retail receipts with all the items itemized and they said our supplier info was no good.

So now....to be blunt, f*ck em. Never again would I hand over real info.

^^^^ Had that happen. I got stock from a shop that was having a long closing down sale... paypal said No, not acceptable. Some of the items were over 5 years old & never sold, very hard to obtain. I got newspaper clippings of the stories about the shop closing, faxed them in: turned out to be a terrible misunderstanding. Receipts were fine.:sly:

Im thinking he means that after you pass the first limitation you have much more leeway on your account in terms of the amount of money you can withdraw without being 'molested' by the Paypal bots. I tend to initiate the first limitation just to get it over with. (keep in mind i dont have to worry about getting around the ssn thing).

Like instead of tip toeing around how much to withdraw daily and waiting til they limit you after say 20+ transactions and they want tracking# and all that for them...i just do one or 2 very expensive transactions (not too overboard)...the account gets limited within about 2 days get the limitation removed by shipping priority, provide suppliers and boom...account much stronger. Then I consistently withdraw around the same amount daily always leaving no more than 250 bucks in there. I also never withdraw more than once a day...i wait until the first transaction completes which is usually in 24hrs. just in case they limit me and if the previous transaction is still pending it will be reversed resulting in more money being stuck in paypal. Thats just my routine.

Good idea!

Dear,
friend

How long does it takes to be reinstated??

Thanks

SKYICHIGO: It took around 7-9 days. I had to upload Photo ID, add supplier info and provide tracking numbers. Tracking numbers was the easiest part but the photo ID..whao...took me around 6 hours straight to crack that puzzle! Supplier info was as "easy once you know how" kinda trick. But I was determined, as there was quite a few pennies at stake in my account. PERSEVERE YOUNG JEDI.

It really doesnt have to take 7 days if you call. I usually call right after items show delivery confirmation or if the buyer leaves positive feedback..whichever is first. My last limitation was 3 days and thats only because Canada post can be a pain with updating the system.

Just giving my humble personal experience :)

PS You call them up to show you have positive feedback if you want your account reinstated?
They usually ask for Photo ID, Supplier Info etc etc so I'm puzzled as to how highlighting positive feedback as a form of proof would suffice in lieu of Photo ID/supplier info

If for example they request a tracking number for a specific transaction and the item doesnt show it was delivered as yet (i have had an item that never updated because some canada post idiot didnt scan it). Just get the buyer to leave positive feedback...the positive feedback also confirms that they have received the item. This of course is after i have already submit invoices/ with supplier contact info. I have been lucky, since last year they havent requested drivers license and all that other stuff.

In the u.k you are not required to hold photo id by law, it is not uncommon for people in the u.k not to have either .

i always just say i haven't got any photo i.d blar blar blar

Never had a probelm

well Ive tried that and it did not work! You will be faced with an ID alternative from a list, IF you are lucky, usually you will get the silent treatment and no limitations lifted until ID is provided. A swift ID sent to them will lift soft limitations easily...best policy...Most adults have DL and/or passports, dont be representing us in UK like we live in the dark ages!! must go the horse and trap needs fixing....

Calling to see if supplier is real is one thing. But a business is not going to confirm customer information to someone on the phone I would like to think. Would that not open them up to a pretty bad lawsuit?

Anyone ever had PayPal actually get confirmation from a supplier on their transactions??

I am sure it has happened that some suppliers think paypal is a legit questioner and given some limited info, ie I confirm I sell x goods and I confirm x is a customer.

Paypal do call suppliers occasionally, and the fact they exist and sell the goods you are selling is a huge bonus in your favour, even if thats as far as questions get.

In cases where you cant or dont want to give your real supplier details, either supply any supplier of those good to them and take a chance that they dont say you arent actually a customer, or prepare your own invoice and be at the end of a disposible phone number on it.

i have done this for the last ten years and never had a problem, they have always just told me to send another bill ie: 2 x bill's, i must depend on how you handle the call

another thing is i have flatly refused to supply my suppler info saying that i had to sign a contact not to discuss that divulge any information about that company or our dealings to any 3rd party.

Worked for me

Um,Tiz-Woz said PHOTO ID..... no suggestion of not supplying other ID...get brighter candles for reading :peace:

I had problem with supplier documents. Provided invoices from local business and they found out that the company I bought from was not selling such goods. So I get new invoices with company which sell such things, few days later I was able to use paypal. I suggest to use companies in countries that not speak english much.