Any Success Stories Calling Paypal Over Limitations?

jadaandjon · #1 02-05-2009

ive just been limited - obviously they want my SSN -

but i have a green card - I was thinking of calling them in person ... reckon they will take that as proof of identity. Us green carders dont all have SSN's anyway. So any success stories actually communicating with paypal people over the phone?

philly387 · #2 02-05-2009

I suggest calling them and just telling them you don't have a SS#. I know someone that has done this and they just asked to send a scan of the green card.

**aspkin** · #3 02-05-2009

Let us know how it goes jadaanjon, this is interesting.

yaw1800 · #4 02-05-2009

i actually did this on one of my accounts and it totally worked. they didnt ask for any green card though

divine422 · #5 02-09-2009

I was always curious about this. I would like to know what they said and dont offer to scan your green card, just see what they say first. Also communicating via phone is best because its faster and you dont want to wait 48s for a generic email.

yaw1800 · #6 02-12-2009

when i told the woman that i was not a natural born citizen of the country, she said ok and that she would make a note of it on the account. from then on, never had any troubles when it came to SS part of the limitation. Dont know if one would always be that lucky though... Ignorance and humility is the way to go when talking to paypal employees

im going to do this on another account and when the limitation arrives, i'll see if lightning can strike twice

divine422 · #7 02-13-2009

I think its legitimate request. There isnt anything in their policy that says you have to have a SS to use a US paypal. right? If they limited my account and i legitimately dont have a SS and they refuse to remove the limitation on those grounds, i would sue for discrimination

GreenBean · #8 02-13-2009

[bold]2.3 Identity Authentication. You authorize PayPal, directly or through third parties, to make any inquiries we consider necessary to validate your identity. This may include asking you for further information, requiring you to take steps to confirm ownership of your email address or financial instruments, ordering a credit report and verifying your Information against third party databases or through other sources.[/bold

Quoted from paypal US.This is why they ask for SSN.

FrancisK · #9 02-16-2009

Are there any updated to this situation? The "Green Card Defense" sounds promising....