Warning : Paid ebay fees, but cannot reinstate account .

[crackerjack]

my ebay account has been suspended in 2th, 2016, Reason i didn't paid fee about $90.
But yesterday, i paid fee, i received email from ebay :

"MC999 NOTICE: eBay Registration Reinstatement: Payment of Balance Due"

I can login account, buy good, but cannot sell.
This is notice when i sell :

Oops, looks like you missed something. Please fix the problem below.


Attention!

In order to keep eBay a safe and trustworthy environment, we regularly review accounts to confirm information provided by our members.

As part of our review, we've placed your account on hold, and you won't able to buy, sell, or send messages to members. Your active listings have also been placed on hold during this period.

To remove the hold on your account and confirm your information, please follow the instructions in the email we sent to your registered email address or your My Messages in My eBay. Make sure you respond to our email as soon as possible, otherwise you may be subject to other actions, such as suspension of your account.

We appreciate your cooperation in confirming your information as soon as possible and welcome you as a valued member.

[slokor]

Sounds like a glitch to me.
Youll need to give them a call to get it fixed.

[Bunneh]

what did the email you got say?

[crackerjack]

Originally Posted by slokor

Sounds like a glitch to me.
Youll need to give them a call to get it fixed.

I called. They said that i should create new account

[TGMT²]

Originally Posted by crackerjack

I called. They said that i should create new account

If you really care about the account, don't go by just what one phone operator said. You may have got someone that was busy and they gave you a quick brush-off.

You should try a few more times at least. Each time you call, you may learn a little more about the situation and learn what they want to hear for future calls.

Also calling again, you may get someone more sympathetic to your needs.

Lots of variables.. Good Luck

[bjammin]

I would try to get it back as well. It is odd that they say to create a new account. Maybe the fees went unpaid for too long

[maraspl1]

yeah i have simmilar problem, on UK, i have not paid for 6months , than thay say if you pav for it we will turn it on, finally they sorry but they have not put it back.

[dhand]

They used to turn them back on as soon as you called them

[rsot]

@dhand, that can be true - keep in mind last post was in May...so kind of dated