Hi
I have had my account for 1 month. I got approved to sell supplements so I started listing what I had available. Today I recurved this from them.
Can anyone help with what I should do next?
Your Amazon Seller account has been temporarily deactivated and your listings have been removed. Funds will not be transferred to you but will be held in your account while we work with you to address the following concern(s).
Why is this happening?
We are reviewing your Amazon Seller account for the reason(s) listed below. In order to ensure that customers can shop with confidence on Amazon, we routinely request additional documentation from sellers to verify their account information and confirm authenticity of certain items.
How do I reactivate my account?
To reactivate your selling account, please address the following concern(s):
You are not approved to sell items in this brand:
Brand: Grenade
Brand: Cuts
Brand: FLEX
You are offering items that may be inauthentic. A list of these items is provided below:
-------------------------------------
ASIN: B00IJBK6EW
Title: Grenade Killa Ketones Weight Management Capsules - 60 Capsules
Brand: Grenade
ASIN: B017UW6TAU
Title: Universal Animal Cuts - 42 packs (Nueva Formula)
Brand: Cuts
ASIN: B004EMNER6
Title: Animal Flex 44 Paks 44 Paks
Brand: FLEX
-------------------------------------
Please send us the following information:
-- Copies of invoices, receipts, contracts, delivery orders, or authorization letters from your supplier issued in the last 365 days. The quantity of items shown should match your inventory.
-- If you are not the brand owner, provide an authorization letter and a complete set of documentation, including authorization letters, to prove a valid supply chain.
-- If you are the brand owner, provide a copy of the brand registration certificate, and business license or personal identity card.
-- Contact information for your supplier, including name, phone number, address, email, and website.
You can send .pdf, .jpg, .png, or .gif files. These documents must be authentic and unaltered. We may call your supplier to verify the documents. You may remove pricing information, but the rest of the document must be visible. We will maintain the confidentiality of your supplier contact information.
How do I send the required information?
Please submit this information to
pq-seller-assessment@amazon.co.uk.
What happens if I do not send the requested information?
If we do not receive the requested information within 17 days, or after two unsuccessful appeals (whichever occurs sooner), we may not allow you to sell on Amazon. Failure to successfully appeal this decision may result in payments being withheld.
We're here to help
If you have questions about this message, policy, or the information requested above, please ask our Seller Support team to contact you (
https://sellercentral-europe.amazon....us/performance). Additionally, you can get help creating your plan in Seller Central Help (
https://sellercentral-europe.amazon....help/200370560). You can see your balance and settlement information in the Payments section of Seller Central. If you have questions about those, please write to
payments-investigate@amazon.co.uk.
Sincerely,
Seller Performance Team
https://www.amazon.co.uk 
Help with my amazon account deactivated 
