Hi,
I had new account set up after 3 suspended accounts. Started selling China made branded phones. Wanted realist item but got message saying we not familiar with computer and need verify it. So I gave mobile number (by mistake which I used on previous account) they called me but PIN wasn't accepted due to technical issue. After that I asked online help. They fixed and asked me to update mobile phone information. After listing the item I have got this message:
Attention!
Your account is currently suspended. Below you’ll find information on why and what to do next.
*Why did we suspend your account?
From experience we know that certain items and actions are more associated with fraudulent activity on eBay than others. As a precaution, we suspend an account if it gives us cause for concern. We then ask for more information before we reinstate the account.
An account suspension in these circumstances is covered in the eBay User Agreement under the heading "Abusing eBay". You can read the entire User Agreement here:
Your User Agreement
*Here's what you should do now:
Please send us all of the following information and we'll review your account:
1) A copy of your driver's license or other government-issued ID that shows your name and address.
2) A copy of a recent credit card statement, bank statement, or utility bill statement clearly showing your name and billing address.
Be sure to include on all documents the user ID and email address for the suspended account you're appealing. You can fax the information to:
US: 877-349-1798
INTL: 001 + 801-545-2700
eBay, Attention: eBay Suspension Appeals
*What happens next?
Please allow three days for us to review your account after we have received your documents. We'll then contact you via email. Your account will remain suspended until we receive and review these documents.
We appreciate your cooperation and look forward to your response so that we can resolve this matter as soon as possible.
I can send the documents which they want but I scare they can give ID to police. Can any one share the experience and knowledge what to do in this situation?
Actually I haven't done anything illegal but I scare to give them documents.