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  #1  
Old 08-21-2011
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Default Suspended for non-payment of eBay fees

Hi,

I've been suspended for non-payment of eBay fees two weeks ago because of my bank, I paid the balance immediately with paypal.

How long should it takes to be reinstated?

Thanks very much.
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Old 08-22-2011
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Do you guys think I should phone them?
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Old 08-22-2011
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Yes

..
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Old 08-22-2011
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Yes

Baa

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Old 08-22-2011
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Then I will, thanks for your response.
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Old 08-22-2011
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It takes about 24 hrs

They automatically reinstate you whether you like it or not
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Old 08-24-2011
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U need call to ebay for help
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Old 08-24-2011
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update? did you call or were you automatically reinstated?
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Old 08-25-2011
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Quote:
Originally Posted by Melissa1971 View Post
update? did you call or were you automatically reinstated?
I called them and they said non payment was only one cause of the suspension, but they were unable to explain further.

They told me to respond to the suspension email I received by asking why did it happened and how to be reinstated.

I already replied to this email as soon as I received it nearly three weeks ago, but I attached my ID to it, so maybe the email was blocked.
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Old 08-25-2011
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Or maybe it was like nearly all their other emails that say "do not reply to this email"

You might check it out.
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Old 08-26-2011
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Quote:
Originally Posted by KingRay View Post
Or maybe it was like nearly all their other emails that say "do not reply to this email"

You might check it out.

Hi KingRay,

It's written in the email "You can contact us by directly replying to this email" and "We are waiting for an action from you".

I already phoned them with no success, do you think I can try to contact them by chat?

Thanks.
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Old 08-26-2011
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Its worth a try. I would. Good luck
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Old 08-26-2011
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Quote:
Originally Posted by adri View Post
I called them and they said non payment was only one cause of the suspension...<snip>
.
I had a love hate relationship with them and after paying requested to NOT be re-insteated, ever. Of course they reinstated me, telling me it is automatic upon receiving payment but there were no other issues involved.

I will keep my fingers crossed for you
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Old 08-27-2011
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Thank you both for your encouragements.

They emailed me back today saying that they can't answer my questions before making more researches.

They said they transfered my message to the concerned service, and that I will receive a communication from their trust and security (sic) department as soon as the investigations will be finished.
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Old 09-04-2011
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Just a procedure thing. In most cases you will be reinstated if there is no problems with the account other then this.
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