Help Needed.
Hi,
Just sold an item on eBay. It was listed as "collection only" The buyer agreed to arrange for his courier to collect.
I did say to him in emails and texts, that I wouldn't be responsible if the item was damaged during transit, and that I wouldn't sell it to him if he didn't agree to my terms. He came back saying no problems.
Courier collected the item and it was delivered successfully to him, he even left me a good feedback. Today I get a text saying the item is not working properly and he would like some money back or he would open a case with eBay if I refuse. I explained to him that it's possible the item was damaged during transit, and that I wouldn't be responsible if that was the case.
Just wondered where do I stand if he opens a case with eBay. He did pay using Paypal.
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