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-   UK eBay & Paypal (https://www.aspkin.com/forums/uk-ebay-paypal/)
-   -   Please help - PayPal issue. I'm so afraid :( (https://www.aspkin.com/forums/uk-ebay-paypal/110643-please-help-paypal-issue-im-so-afraid.html)

kittyamnezia 09-23-2017 02:27 PM

Re: Please help - PayPal issue. I'm so afraid :(
 
Quote:

Originally Posted by e2free (Post 873446)
It says in email you need to wait 30 days, if no case open they will release after 30 days normally they release after 180 days



I have returns requests coming through all the time though, I sell like 30k a month :( it's just normal.
Also, how do I manage these things if my eBay account goes down? I can't manage any cases? :/


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oompaloompa 09-23-2017 02:29 PM

Re: Please help - PayPal issue. I'm so afraid :(
 
poor you, it was a no-win situation

do you mean getting your money before the 180 days? Well, first appeal, see if you can get it released earlier. Just need to give as plausible explanation as possible to the things you think they have objected to, the name difference, velocity etc....at the end of the day, you were not doing any troublesome business, from what you have mentioned, however you had been banned before and so that is strictly a no no for them I suppose....

the ebay account may or may not go down, you can manage returns on ebay and refunds by contacting paypal and they can refund customer. You are not thinking of carrying on selling on that ebay are you?

kittyamnezia 09-23-2017 02:32 PM

Re: Please help - PayPal issue. I'm so afraid :(
 
Quote:

Originally Posted by oompaloompa (Post 873448)
poor you, it was a no-win situation

do you mean getting your money before the 180 days? Well, first appeal, see if you can get it released earlier. Just need to give as plausible explanation as possible to the things you think they have objected to, the name difference, velocity etc....at the end of the day, you were not doing any troublesome business, from what you have mentioned, however you had been banned and that is strictly a no no for them I suppose....



Well, I originally submitted a phaake DL to pass the initial checks. But after that, after they saw companies house my name and my DOB, I had to submit my real ones.
It's gotta be that. I'll appeal but I can't see it getting anywhere :(




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e2free 09-23-2017 03:14 PM

Re: Please help - PayPal issue. I'm so afraid :(
 
when did you sent DL when you open the account or recently? and did it pass?

kittyamnezia 09-23-2017 05:23 PM

Re: Please help - PayPal issue. I'm so afraid :(
 
Quote:

Originally Posted by e2free (Post 873455)
when did you sent DL when you open the account or recently? and did it pass?



Sent recently and it passed.


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zamzam 09-24-2017 07:05 AM

Re: Please help - PayPal issue. I'm so afraid :(
 
It’s a crap situation but these days they will try to hold the funds for 180 days, the 30 day scenario is just to keep your hopes high. Personally you will just have to wait out the 180 days and pray they will release after this period. I’ve had accounts which even after this time they still wouldn’t release funds...

kittyamnezia 09-25-2017 02:20 PM

Re: Please help - PayPal issue. I'm so afraid :(
 
Quote:

Originally Posted by zamzam (Post 873538)
It’s a crap situation but these days they will try to hold the funds for 180 days, the 30 day scenario is just to keep your hopes high. Personally you will just have to wait out the 180 days and pray they will release after this period. I’ve had accounts which even after this time they still wouldn’t release funds...



They told me today, that we are too high risk. And won't say why. That was it lol! So yeah, this isn't going to be fun. Managed to cancel a load of sales and get the buyers to pay any other way, taking a few grand back. So it's lower now atleast


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Morpheus 09-27-2017 05:30 PM

Re: Please help - PayPal issue. I'm so afraid :(
 
Quote:

Originally Posted by kittyamnezia (Post 873779)
They told me today, that we are too high risk. And won't say why. That was it lol! So yeah, this isn't going to be fun. Managed to cancel a load of sales and get the buyers to pay any other way, taking a few grand back. So it's lower now atleast


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Such a terrible story - I'm sorry for you! - have you ever thought about taking legal action to get that money released earlier? PayPal have never to my knopledge defended a small claims court summons, and for 28k, I'd be doing it!

luverlyjuberly 09-28-2017 02:44 PM

Re: Please help - PayPal issue. I'm so afraid :(
 
Do you sell though other venues kittyamnezia? A friend does quite well selling furniture on certain facebook groups?

Have you started on setting up a new stealth eBay?

kittyamnezia 09-28-2017 03:41 PM

Re: Please help - PayPal issue. I'm so afraid :(
 
Quote:

Originally Posted by Morpheus (Post 874218)
Such a terrible story - I'm sorry for you! - have you ever thought about taking legal action to get that money released earlier? PayPal have never to my knopledge defended a small claims court summons, and for 28k, I'd be doing it!



Small claims I think is only up to 5k, after that, it's the big court.
All court in general scares me if I'm honest.
I've managed to clamber back about 6k from calling customers and cancelling sales, getting them to pay direct. But it still hurts so much.


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kittyamnezia 09-28-2017 03:42 PM

Re: Please help - PayPal issue. I'm so afraid :(
 
Quote:

Originally Posted by luverlyjuberly (Post 874376)
Do you sell though other venues kittyamnezia? A friend does quite well selling furniture on certain facebook groups?



Have you started on setting up a new stealth eBay?


I have a lovely seller who's helped me with a few accounts, and I've set up an etsy shop.
Facebook gets a few sales, I'm investigating further when I'm set up definitely :)
I just like the simplicity of eBay. All messages in one place, everything easy to process.
However, this is the price I've paid for using one account.


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kittyamnezia 03-26-2018 12:22 PM

Re: Please help - PayPal issue. I'm so afraid :(
 
Update for this thread for anyone who is experiencing similar - the money was released after 180 days after providing a copy of DL and a few angry phone calls threatening legal action 🤣

Pitdogrider 03-30-2018 12:20 PM

Glad to hear, did you issue your real DL or stea DL?

Authority 03-30-2018 12:44 PM

Re: Please help - PayPal issue. I'm so afraid :(
 
Quote:

Originally Posted by kittyamnezia (Post 910183)
Update for this thread for anyone who is experiencing similar - the money was released after 180 days after providing a copy of DL and a few angry phone calls threatening legal action 🤣

They keep copies of angry phone calls 'threatening legal action' in the staff room for amusement value.


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