Ebay listing problems

[jezza]

Is anyone else having this problem with Ebay UK?

I tried to make a listing, but I cannot select the boxes for returns, hence I cannot make listings

I haven't seen that one yet, but ebays definitely very buggy lately. Lots of annoying glitches and the like.

[jezza]

You would think these glitches would be sorted out quickly, this one has been for the last two days

Nothings ever quick with ebay

[dishmachine]

You can bypass the problem by creating a business returns policy.

Thank me later haha

[Play]

Originally Posted by dishmachine

You can bypass the problem by creating a business returns policy.

Thank me later haha

That's a neat workaround.

Alternatively i'd advise you to try logging in using a different browser to see if that helps.

[dishmachine]

Nah, a tech guy from eBay told me the workaround. They have been working on this issue for a while now, so another browser would produce the same error I'd imagine. Still, the policies (payment,postage,returns) are quite handy to have set up anyway.

[zamzam]

Originally Posted by dishmachine

Nah, a tech guy from eBay told me the workaround. They have been working on this issue for a while now, so another browser would produce the same error I'd imagine. Still, the policies (payment,postage,returns) are quite handy to have set up anyway.

Can you confirm how the business returns policy can be setup please? Thanks

[Play]

Originally Posted by zamzam

Can you confirm how the business returns policy can be setup please? Thanks

My eBay > Account > Manage your business policies.

[barky05]

Sadly, the suggested fix did not work for my business eBay account.

[JamesNorth101]

Are you not seeing business policies or when you make one and then select it is it still not working?

[barky05]

Originally Posted by JamesNorth101

Are you not seeing business policies or when you make one and then select it is it still not working?

Not working, or at least I think that's the case...

eBay is a minefield to navigate but I believe I've completed the 'correct parts' for this bug to resolve. Maybe (hopefully?) I'm wrong though!

I've attached a couple of screenshots.

https://prnt.sc/k1m9ul
https://prnt.sc/k1m9y1

Interestingly, I've seen eBay admit to this bug on Twitter - no ETA provided, and lots of people moaning. Shoddy outfit. I've checked again today and still not fixed.

[korrupt]

Having the same issues. Can't find the business policy options that are mentioned either :(

[korrupt]

Got this fixed!

WARNING EBAY LINK

Go here: http://www.bizpolicy.ebay.co.uk/busi...cy/policyoptin

Click Opt In and create your return policy - then you should be good to go

[Play]

Originally Posted by korrupt

Got this fixed!

Go here:

Click Opt In and create your return policy - then you should be good to go

You should write "EBay Link" so people don't unintentionally click on it.

Otherwise, thanks for sharing.

[barky05]

That worked, thank you.