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-   -   Contacting ebay (https://www.aspkin.com/forums/uk-ebay-paypal/118494-contacting-ebay.html)

paypalpains 07-04-2018 04:43 AM

Contacting ebay
 
Anyone else trying to get through to them this morning? Looks like every man and his dog is trying to do the same.

Also noticed they have removed their live chat fromoperation, only call us , or get us to call you is active.

paypalpains 07-04-2018 04:45 AM

Re: Contacting ebay
 
Have us call you
Estimated waiting time:
36 minutes
We've received your request and will call you at this number:

Was 1 minute before i refreshed to see why I still havent received a call, that was an hour ago now.

JamesNorth101 07-04-2018 04:47 AM

Re: Contacting ebay
 
The estimate is always dreadful. It can be 2/3 times as long a wait sometimes.

paypalpains 07-04-2018 05:22 AM

Re: Contacting ebay
 
Well they have suspended their live chat, so it is definitely going to be a long day

james_112233 07-04-2018 06:52 AM

Re: Contacting ebay
 
It's because England won the match ... they are all hung over and didn't come in to work.

JamesNorth101 07-04-2018 06:52 AM

Re: Contacting ebay
 
Most of the eBay reps are Irish :)

james_112233 07-04-2018 06:56 AM

Re: Contacting ebay
 
Quote:

Originally Posted by JamesNorth101 (Post 928941)
Most of the eBay reps are Irish :)

Irish, smirish. Northern Ireland is still the UK though ! :D :en::en::en: and any excuse to celebrate !

mmmbop 07-04-2018 08:24 AM

Re: Contacting ebay
 
Live chat is working fine...just spent an hour talking to a muppet on it about duplicate listings that they removed, that wearnt duplicates. 500+ sales history wiped out in an instant because of a numpty. Good start to the day.

You have the find the link though, I had an old bookmark - couldnt find it on the new interface.

Sunspot144 07-07-2018 01:28 PM

Re: Contacting ebay
 
Got lucky when a rep emailed me outside of a case. Archived that $hit and now I'm on the inside :)

DezRfc1 07-09-2018 11:34 AM

Re: Contacting ebay
 
Live chat worked fine for me last week.

cockney rebel 07-09-2018 02:12 PM

Re: Contacting ebay
 
Found a way to get to chat.
Go to help and in the search bar type live chat on the next page there is an option to "chat with us", just follow it from there.

It works iv just used it


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