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UK eBay & Paypal General discussions about eBay.co.uk Suspensions and Paypal.co.uk limited accounts. This forum is geared towards UK eBay & Paypal sellers.

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  #1  
Old 07-04-2018
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Default Contacting ebay

Anyone else trying to get through to them this morning? Looks like every man and his dog is trying to do the same.

Also noticed they have removed their live chat fromoperation, only call us , or get us to call you is active.
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  #2  
Old 07-04-2018
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Default Re: Contacting ebay

Have us call you
Estimated waiting time:
36 minutes
We've received your request and will call you at this number:

Was 1 minute before i refreshed to see why I still havent received a call, that was an hour ago now.
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Old 07-04-2018
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Default Re: Contacting ebay

The estimate is always dreadful. It can be 2/3 times as long a wait sometimes.
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Old 07-04-2018
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Default Re: Contacting ebay

Well they have suspended their live chat, so it is definitely going to be a long day
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Old 07-04-2018
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Default Re: Contacting ebay

It's because England won the match ... they are all hung over and didn't come in to work.
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Old 07-04-2018
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Default Re: Contacting ebay

Most of the eBay reps are Irish
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Old 07-04-2018
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Default Re: Contacting ebay

Quote:
Originally Posted by JamesNorth101 View Post
Most of the eBay reps are Irish
Irish, smirish. Northern Ireland is still the UK though ! :D and any excuse to celebrate !
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  #8  
Old 07-04-2018
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Default Re: Contacting ebay

Live chat is working fine...just spent an hour talking to a muppet on it about duplicate listings that they removed, that wearnt duplicates. 500+ sales history wiped out in an instant because of a numpty. Good start to the day.

You have the find the link though, I had an old bookmark - couldnt find it on the new interface.
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Old 07-07-2018
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Default Re: Contacting ebay

Got lucky when a rep emailed me outside of a case. Archived that $hit and now I'm on the inside
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Old 07-09-2018
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Default Re: Contacting ebay

Live chat worked fine for me last week.
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  #11  
Old 07-09-2018
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Default Re: Contacting ebay

Found a way to get to chat.
Go to help and in the search bar type live chat on the next page there is an option to "chat with us", just follow it from there.

It works iv just used it
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