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-   -   eBay customer service live chat not working (https://www.aspkin.com/forums/uk-ebay-paypal/118771-ebay-customer-service-live-chat-not-working.html)

zamzam 07-17-2018 06:27 AM
eBay customer service live chat not working
 
Hello,

Anyone else been facing issues in trying to contact eBay customer service via live chat service? Option seems to have disappeared totally regardless which help boxes you go through... :typing:

JamesNorth101 07-17-2018 07:16 AM
Re: eBay customer service live chat not working
 
It appears on some accounts and not on others

Bit of a mess at the moment!

just_smile 07-17-2018 07:23 AM
Re: eBay customer service live chat not working
 
As James says some accounts have it, others don't.

I wonder if they are thinking of removing it altogether....

ajabahey33 07-17-2018 07:33 AM
Re: eBay customer service live chat not working
 
Some accounts have it

zamzam 07-17-2018 10:03 AM
Re: eBay customer service live chat not working
 
Terrible situation to find yourself especially when you need to speak to them - tested 19 accounts so far all same... LOL

oompaloompa 07-22-2018 11:51 AM
Re: eBay customer service live chat not working
 
have you tried every option? eg. every issue, as it pops up for some and not others, or it did, cant remember which. Press an issue that isnt yours.
trouble is nowadays chat is toothless, they used to be helpful and could action stuff/

Twisty 07-26-2018 09:33 AM
Re: eBay customer service live chat not working
 
On my newer accounts it's no longer available.

It happened a few years ago with newer accounts and then they decided to bring it back.

aftertherain 07-26-2018 01:23 PM
Re: eBay customer service live chat not working
 
Hello All

I found that logging on to eBay Ireland (ebay.ie) the chat facility is still available. Not sure whether it works for all accounts, but it's worth a try :comp5:


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