Forum

MC081 FPA NOTICE: eBay Registration Suspension
 

MC081 FPA NOTICE: eBay Registration Suspension - bxxxxxx.1



Dear brxxxxxx1 (lxxxxxx@googlemail.com),

We regret to inform you that your eBay account has been suspended due to concerns we have for the safety of the eBay community.

You may appeal the suspension by replying to this email.

Why have we suspended your account?

From experience we know that certain items and actions are more associated with fraudulent activity on eBay than others. As a precaution, we suspend an account if it gives us cause for concern. We then ask for more information from the member before we reinstate the account.

Please understand we're not accusing you of fraudulent behaviour. Our top priority is to ensure that eBay remains a safe and reputable place to buy and sell, so we'd just like to confirm some of the information you've given us.

An account suspension in these circumstances is covered under the eBay User Agreement, which you can read by copying this link into a new browser window:

Your User Agreement

During your suspension you are prohibited from using eBay in any way, including registering new accounts. Doing so may result in your permanent suspension. We have ended any open listings.

Please be advised that this suspension does not relieve you of your obligation to pay any fees that you may owe to eBay.

Here's what you can do now:

Please send us all of the following information so we can review your account:

1) Proof of name and address
2) Proof that the item/s you listed are in your possession
3) Confirmation of your up-to-date contact details

1) Proof of name and address

Please send us copies of BOTH of the following:

- government-issued photo identification (passport or driving licence)
- evidence of address (bank statement or utility bill).

You must send us PHOTOCOPIES, not originals as we can't return your documents. Clearly print your User ID on both documents so we can match them with your account quickly.

2) Proof that the item/s you listed are in your possession

Please send us ONE of the following for each of the items you've listed for sale on eBay:

- Receipt, bill of sale or agreement with your supplier

Please understand that we can't accept an invoice or order confirmation as proof that the item is in your possession.

3) Confirmation of your up-to-date contact details

Please print the following information on the cover sheet of your letter or fax:
__________
User ID:
Email address:
Full name:
Full address:
Contact phone number:
__________

Please send us the information requested to the fax number or address below.

Fax number: +44 (0)20 7681 2348

Postal address (photocopies only):

eBay Trust & Safety
Attn: Suspension Appeals
P.O. Box 9473
Dublin 15
Ireland

To get your documents to us here in Ireland as quickly as possible, please ensure you pay the correct postage.

Please be assured that eBay treats your personal information with the utmost care. We always destroy documents after we've reviewed them.

What happens next?

Please allow some time for us to review your account after we have received your documents. We'll then contact you via email. Your account will remain suspended until we receive and review these documents.

Thank you for your cooperation in this important matter.

Regards,

eBay Trust & Safety


H55209

Learn More to protect yourself from spoof (⊗⊗⊗⊗) emails.

This administrative email was sent to loxxxxx@googlemail.com from eBay Europe S.à r.l.. Your account is registered on eBay - The UK's Online Marketplace. As outlined in our User Agreement, eBay will periodically send you information about site changes and enhancements. If you would like to receive this email in text format, change your notification preferences.

eBay will periodically send you required emails about the site and your transactions. Read our Privacy Policy and User Agreement if you have any questions.

This email was sent by eBay Europe S.à r.l., which may make use of its affiliates to provide the eBay services. If you are a non-EU resident, please find the contact data of your contracting party in the User Agreement.

Copyright © 2009 eBay Inc. All Rights Reserved. Designated trademarks and brands are the property of their respective owners. eBay and the eBay logo are trademarks of eBay Inc. eBay Imprint.



THIS IS THE FORTH ACCOUNT GOT SUSPENDED WITHIN 2 WEEKS, EACH ACCOUNT RECEIVED THIS MC081 FPA NOTICE, can anyone explain it to me ,please?

You are making accounts, then listing/selling too much too soon. What is the approx. value of the itmes for starters? Is your paypal verified? And wth are you rushing to sell?

MC081 comes in two types CIT & FPA. It's a kind of generic suspension. Not so easy to appeal. If you want to say exactly what you have done to create the account(s), maybe we can see what to do to help.:peace:

@coffe shop

If this account is in your real name fax ebay a photo id and a utility bill. Allong with photographic proof of the items you have been listing , they should reinstate your account after this.

If your account is a stealth account then the problem is a little more difficult to solve on your own , easy if you know the right people:bounce:

This being the Fourth account that got suspended in two weeks makes me suspicious.

You must be selling lots of risky items , maybee they have linked your accounts , are they independantly stealth of each other ?

they are four stealth account independantly, four different IP, four different registration info, four diffrerent XP user account, four different phone number, four different VCC. i am pretty sure thatsuspension has nothing to do with the item i sell or the number of item i sell, i dont sell risky item and i only start with 2 auctions, i knew the rules. but .why get suspended constantly?

What about paypal & bank account? What's the story with them?

two of them can list items without paypal linked. all of them are verified by entropay credit card, i dont need to add bank account. one of ebay stealth account was suspended before i list anything, i just upgraded it to seller account,5 hours later, it got suspended. four accounts are verified by entropay credit card, at first ,i thought suspension reason is the entropay address, so i changed entropay address to be the same address with my forth ebay account, then i verified it. unfortunately, it still got the same suspension notice. do you think it is my IP problem, cos all IP was gain by change my router MAC address,all IP present 82.25.xx.xxx

Did you make these accounts B4 or after you joined the forum?
What category are you listing items? A verified paypal is need for the UK.
THe IP range will be picked up by the ebay bots...only time you would get away is if you were using dialup. On those points alone ebay will suspend you:peace:

eta: did you clear cookies, have different user accounts etc?

i made all account after i bought the ebay stealth book and join the forum.
i believe suspension is nothing to do with the category, cos for the safty, i just listed a used desk table in second account, same result.
i will try to make another account in any cafe shop again today,which should offer complete different IP.

ONE QUESTION, do you think all four account were linked by entropay credit card? cos all entropay VCC have the same first 7 digital number.

entropay cannot be the only link, there had to be more factors

^^^agreed. Must be another factor. Double-check exactly how you made the accounts.

Entropay credit card will not verify a Paypal account on its own. You must have a bank account.

You lost the accounts because you were selling without being fully Paypal verified with confirmed address. I made the exact same mistake and lost three accounts in the exact same way. I listed before being fully verified.

My advice would be get a fully verified and address confirmed PP account and wait the thirty days before selling anything. Use the thirty days to slowly build up a bit of feedback on the account and take the usual tutorials etc.

ATB.

I had the same problem recently also, with an identical eBay suspension email.

IMO it's nothing out of the ordinary, just an ID check due to the nature of the items your selling.

4 accounts with me also, all were 6 months+ old and had 50+ buyers positive feedback @ 100%. I still have multiple other accounts setup using the same procedure which are functioning fine, touch wood.. ;)

How long has it been taking you guys to get re-instated after faxing the doc's for a MC081 FPA NOTICE? Seems to be taking forever... :(

Are all the phone numbers active and able to ring on calls?

thanks for your advise,my friend. i was not asked to link verified PP when i list , so i did not link verified PP. i will try it later on with my 7th and 8th stealth ebay account.

i never fax documnet to ebay for FPA notice, it just wastes my time, i did it before, but as you saidm it takes forever for reinstatment.

also, did you link all your active ebay ID to verified PP? did you use entropay VCC to register ebay seller account as well?

all phone number is voip number , it is only able to answer calls when i turn the sofeware on.are you saying ebay called me before they suspend my account?

Hi again,

I had similar results to begin with. I tried to sell on accounts that were
1) Less than 30 days old
and
2) Paypal was not verified AND address confirmed (all limits removed).

My one or two listings lasted a couple days and then zapped and hit with the MC081 Registration Suspension. I never bothered to try and recover the accounts as "creating" the necessary i.d would be too time consuming.

I even lost an account by registering for selling manager. I hadn't even listed an item but again account was <30 days and not fully verified. Even this was enough to flag my account for suspension.

The above lessons have been costly in terms of bank accounts used (some were in the process of verification when lost) and a fair bit of time but I won't make the same mistakes again. I am being far more patient with my new stealth accounts.

Luckily, I am still selling on Ebay as my "main" account is still running although it seems I constantly trade with some sort of policy violation on my dashboard. My stealth accounts are being set up as I don't like the feeling that Ebay has got me by the short 'n curlies.

ATB.

hi,mate, the same problem here.your post clear my thought.i will prepare some accounts for christmas from now.i have been very unlucky recently, two main ebay account and two main paypal account were suspended within last week( trademark) basically, i am done now. i have got one verified paypal left,cos i have got last one bank account left,i will try to open RBS today

how do you get so many bank accounts? i can not get so many bank accounts, so i find alternative way, AS before, ebay wont let me list until i link ebay account to a verified paypal. so i linked one of my ebay accounts to a verified france paypal,frace paypal can be verfied just by entropay VCC ( i tried before ), i only use france paypal to verify my ebay account to get it start list and payment goes to my main PP. i think one france paypal can verify a few ebay account(but it is likely that those ebay account will be linked) . i am not sure if this way is still working, i hope it still works,otherwise this christmas will be my last shot, i am runing out of bank account.

I've only got four accounts myself. Some were the wife's, others were friends and family.

You shouldn't have too many problems opening accounts. Remember just to open basic accounts (no cheque books, overdrafts, credit cards etc) as they involve far less detailed credit checks than "full" current accounts.

Good luck with RBS.:thumb:

No I used others that are issued direct from another US bank, they have been flagged as VCC's now though and cannot be used for setup.

I have seen this stated in multiple threads before?

They are now insisting on verification of the VCC's.

"understand that we are requesting
copies of recent credit card statements clearly showing the first and
last 4 digits of the card numbers, expiration date, and the billing
addresses for the cards ending in **** and ****. "

Seems to have been a VCC problem.

they say they dont accept online statements but with vcc thats all you have and they have accepted them for me, just send copy of address page and statement page

The VCC I used don't have online statements.. I have told them I don't get paper statements. Will have to see what they say.

my accounts were suspended again with the same ebay suspention notice. what is it? new address, new name ,new phone, new verified paypal,new computer, i even did not list any thing, why???? but this is only one thing which is not new, it is entropay VCC. does anyone have any problem with entropay VCC? any thought?

Common factor in your thread is entropay. Am I right in saying you have your 'main' entropay account and then create a 2nd card? How long after you have made this next card do you leave it B4 using it with the new paypal/ebay account? What exactly do you do? I am getting the feeling that the new card is failing the AVS. You should wait at least 72 hours after making that card. Let me know please :peace:

so u linked your ebay account to a france verified paypal account, wouldnt that be why ure loosing accounts ?

Hi again,

It's been a while since I last posted on this thread. Sorry to hear you've lost your accounts again.:confused:

I was roughly at the same point as you were and was losing accounts to this MC018 Suspension. Since I last posted, I have set up and am now selling on four seperate stealth accounts with no problems whatsoever. All accounts have got Entropay on them.

I am convinced your problem is the same as I had. I think that you are creating the accounts in the wrong order.

Here's a summary of what I did:

1. Set up Googlemail account.
2. Set up Ebay account - just a buyer account.
3. Set up Paypal account.
4. Add and then verify bank account.
5. Add and then confirm Entropay card.
6. "Confirm Location" on Paypal with phone verification.
7. Link Paypal account to Ebay account.
8. Create Ebay seller account by phone verification and using PP to pay seller fees.

I think it is important to only do part 8 when you are creating your first listing. Why would any "normal" newbee create a seller account without then immediately selling anything.

This MC018 suspension is not permanent. Ebay wants to know more about you because you've triggered a few flags along the way (probably by doing some of the above in the wrong order). Why not send them the necessary "edited" info?

When I was losing accounts, I was sure that it was Entropay (even posted on here about it) but I was wrong.

Try the above method and you'll be okay - don't give up.:surrender:

thanks for your reply again, mate.i think your order makes sense,i will try it again. by the way, i got RBS bank account a few days ago, i never thought i am able to get new bank account again as i have credit check problem.

i received a cit notice mc081, its a cit not the other one, i now have my paypal account verified with no limitation, i provided the photo id and the proof of address, the account is listed in my sons name his id and all address is the same as mine but i have deregistered accounts, although we use different computers and paypal is fully restored do you think this will be enough for ebay to reinstate my sons account as they are saying I have a violation of clause 9 but wont tell me what is is.

this is the email they sent

Thank you for writing eBay in regard to your account suspension.

Your account has been suspended under clause 9 of the eBay User
Agreement.

Please note that we are unable to provide you with more specific
information regarding this action.

Your appeal has been reviewed and it has been decided that your account
will remain suspended indefinitely. This decision is based on evidence
as stated above as well as any additional information you provided.
Please be aware that, while future emails from you will be read, we may
no longer respond. This includes additional appeals and requests for
more information.

To read the eBay User Agreement, go to

any help would be great

they are telling you they wont reinstate you, its written pretty clearly. They are often vague about reasons for suspension.

If what you say is correct, they may have linked you via address. Its not very fair as your son is intitled to have an account regardless of whats happend with yours. shame youve now used up his ID and yours.

A fresh address, and no links are required in future.

In a few years your son or possibly you, could recycle this old banned address, maybe with a different name.

degenerate father.

i always create an ebay account but dont make it seller account for at least 60 days occasionally bidding on an item i no i wont win, i then only sell a few small items for the first few weeks so as not to attract attention

i only get problems if i move too quick and after that if the dsr's arent perfect ebay are too quick to limit, i would say if you get more than 2 customers problems reported i wouldnt sell on it for at least a month maybe longer