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-   -   Anyone sell vape related items on eBay uk? Big big issue... (https://www.aspkin.com/forums/uk-ebay-paypal/124188-anyone-sell-vape-related-items-ebay-uk-big-big-issue.html)

spindoctor 02-20-2019 05:49 PM

Anyone sell vape related items on eBay uk? Big big issue...
 
I’m a vape shop owner and looking for other uk ebay sellers regarding a ridiculous new policy ebay just brought in.

We sell nicotine shots 18mg/ per 10ml. Which is legal and TPD met.


However when listing ebay has now changed a policy saying that you must put in a snippet saying only business customers can purchase nicotine products over 20mg. However when you put this in, the listing is fine and working and is listed but we get customers not able to purchase because they have to be business registered.


So now when people put the word nicotine in the listing they have literally stopped all legal sales to consumers.

Tried explaining it to there customer support who simply just cited a policy which I still pointed out we are selling under the 20mg law/policy. Are they f.........thick?

So our sales nosedived to zero even though all sales are legal.

Now I’m trying to find other sellers who sell vape products?

spindoctor 02-21-2019 12:06 PM

Re: Anyone sell vape related items on eBay uk? Big big issue...
 
Anyone else sell vape related items?

backamblock 02-21-2019 04:04 PM

Re: Anyone sell vape related items on eBay uk? Big big issue...
 
yes, i am doing it.. ebay tried to stop me from selling vape stuff on my accounts since i started in 2014
but they were never on top of my game :P

spindoctor 02-22-2019 02:57 AM

Re: Anyone sell vape related items on eBay uk? Big big issue...
 
I’ve never had any problems selling vape. I have all all the required licenses. They now have banned the word nicotine. If nicotine is in your listing, then only ebay business accounts are allowed to purchase.

oompaloompa 02-24-2019 11:43 AM

Re: Anyone sell vape related items on eBay uk? Big big issue...
 
if nicotine word is banned from listing, and this applies to all sellers, is it just your sales that nose dived? has everyone elses too?

rsot 02-24-2019 11:53 AM

Re: Anyone sell vape related items on eBay uk? Big big issue...
 
Quote:

Originally Posted by oompaloompa (Post 981064)
if nicotine word is banned from listing, and this applies to all sellers, is it just your sales that nose dived? has everyone elses too?

https://i.rocdn.com/v2/54865668?w=1024&h=1024

:focus:

spindoctor 02-24-2019 02:33 PM

Re: Anyone sell vape related items on eBay uk? Big big issue...
 
Quote:

Originally Posted by oompaloompa (Post 981064)
if nicotine word is banned from listing, and this applies to all sellers, is it just your sales that nose dived? has everyone elses too?


Defo no nosedived. I’m in top 3 and all buyers are emailing saying they can’t purchase.

Fellow vape sellers have complained to. Ebay have tried blocking personal accounts to stop buying nicotine 72mg and only make business accounts able to purchase but whilst doing this they have also blocked legal sales of 20mg nicotine shots.

When revising a listing an error pops up saying problem with listing you must put this snippet in your item description.

There are 2 snippets.

One that says on business users can buy over 20mg and one that says consumers can buy under 20mg


However the snippet you put in for consumers doesn’t work and now it only works when untying the business snippet in, which then ebay business can only purchase.


Every listing with the word nic, nicotine, nic shots etc... has to put either the business snippet or consumer. But the consumer one just doesn’t work.

I’ve done a test purchase and I only can purchase with a ebay business account.

Spoke to customer service 22 times and each one has said something completely different.

Play 06-27-2019 02:53 PM

Re: Anyone sell vape related items on eBay uk? Big big issue...
 
Have you considered removing the keyword (nicotine) for the meanwhile, just in the hope of getting a few sales?

Sounds like they meant to block something, but ended up banning the whole thing.

spindoctor 06-27-2019 04:33 PM

Re: Anyone sell vape related items on eBay uk? Big big issue...
 
Someone said that to me five years ago.



Quote:

Originally Posted by tinsoldier (Post 1014107)
Be prepared for eBay to follow Amazons lead and ban your wares completely.

I’ll give it less than a year before it happens.


spindoctor 06-27-2019 04:34 PM

Re: Anyone sell vape related items on eBay uk? Big big issue...
 
It got fixed ages ago. Was in fact an eBay bug.



Quote:

Originally Posted by Play (Post 1014525)
Have you considered removing the keyword (nicotine) for the meanwhile, just in the hope of getting a few sales?

Sounds like they meant to block something, but ended up banning the whole thing.


Play 06-27-2019 06:00 PM

Re: Anyone sell vape related items on eBay uk? Big big issue...
 
Quote:

Originally Posted by spindoctor (Post 1014560)
It got fixed ages ago. Was in fact an eBay bug.

Thanks for the update.

Sorry, I was reading all the posts, lost track of the fact someone had revived an old post.

Glad its all working for you :thumb:

assad 06-28-2019 07:55 AM

Re: Anyone sell vape related items on eBay uk? Big big issue...
 
Quote:

Originally Posted by JavieCoentr (Post 1014093)
I am a vape shop owner too www.vapercity.com , but I didn’t have problems like your, even though I just started to sell more online and to deliver all kind of mods liquids and batteries. About the nicotine shots, I’ve got the same problem, and it is a bit bad for me, but if you have your own site and promote yourself your recover the sales from zero to something. It would be a pleasure to talk with you about, text me or go on my site and we can have a conversation.

Do you sell on Ebay as a stealth account?

coconutt 10-05-2019 03:15 PM

Re: Anyone sell vape related items on eBay uk? Big big issue...
 
Quote:

Originally Posted by spindoctor (Post 1014560)
It got fixed ages ago. Was in fact an eBay bug.

hi! tell me please, did you found a way how to sell vape items on ebay ? pm to me, please.

james_112233 12-02-2020 07:24 PM

Re: Anyone sell vape related items on eBay uk? Big big issue...
 
You guys must be rolling in money. Vape is a hot product.

SaiJin 12-02-2020 11:33 PM

Re: Anyone sell vape related items on eBay uk? Big big issue...
 
Vape stuff has been problematic for at least 5 years.
It's like playing cat and mouse non stop for you to keep doing this.

I'm not in the game, but I'm sure you'll battle this for as long as you sell it.
So good luck =)

sirchris 12-09-2020 02:55 AM

Re: Anyone sell vape related items on eBay uk? Big big issue...
 
it would sure be a shame if the MPN number for your product was nicotine123 ;)


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