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parcel stuck in customs for 2 weeks
 

I've been receiving parcels for 12 years, but haven't had a parcel held for so long by uk customs via DHL. DHL said it's just a regular check. The items are not vero and had no problems before. Anyone else had experience timewise it taken to clear pulled parcels recently. I did have a parcel that took 2 months to clear one time, but it had been checked by German customs in Leipzig. I'm not sure the lengthy check is normal or because of customs delayed caused by Brexit.

Re: parcel stuck in customs for 2 weeks
 

It’s usually quick with UK customs but in some cases the goods are forwarded on to trading standards which can take longer was the shipment seized in East Middlands or Heathrow?

Re: parcel stuck in customs for 2 weeks
 

It's always East Midlands, so trading standards would check the items are legit? They are branded none vero without tags and labels.

Re: parcel stuck in customs for 2 weeks
 

More then likely with trading standards and to be honest all you can do is wait

Re: parcel stuck in customs for 2 weeks
 

Vero is just an eBay term. Never sure what it means when people say their items are non Vero.

If its being held for inspection by customs then

Either the items are generic in which case it will be fine
They are unbranded copies - grey area
They are outright copies - they will get taken and you will get a letter

Another possibility is undervaluation of the items value - that can apply to all 3 of the above

Re: parcel stuck in customs for 2 weeks
 

Dito JamesNorth101

Re: parcel stuck in customs for 2 weeks
 

They're definitely not copies, They're just overstock and/or slight seconds, I only ever worry about the brand I'm selling trying to stop me selling it, but it's on the open market. I've sold 10,000s of items OK. It's just the amount of delay that is hurting. The same way people are worried about Brexit causing customs' delays hurting their business.

Re: parcel stuck in customs for 2 weeks
 

Are you 100% sure about that... I know a lot of factories out in China say that when in fact they are just fa kes

Re: parcel stuck in customs for 2 weeks
 

Sigh yes, I have been selling them for 12 years. They have been checked by customs before, and they are a small niche label that nobody would bother counterfeiting. WHy would counterfeiters remove labels and tags? Ones I've seen have lables and tags attached.

Re: parcel stuck in customs for 2 weeks
 

From a business perspective it doesn’t makes much sense for a small niche company to overproduce and then sell off the overproduction at a cheaper rate for someone else to undercut them?

So long as they are genuine all the genuine paperwork is there then I don’t think you have a problem passing customs

Re: parcel stuck in customs for 2 weeks
 

The stock is limited but there are several styles to obtain from. It is the company's fault for this overproduction by firing their indigenous workers and using Chinese sweatshops to lower their overheads. That's on top of the money they save from aggressive tax avoidance of course

Re: parcel stuck in customs for 2 weeks
 

My parcels has been released, so to answer my own question it took over 3 weeks, they wanted proof of purchase, the valuation the sender puts isn't that far out, as I'm VAT registerd I can claim the VAT they charge back, so there's no reasonfor me to undervalue. Customs were a lot stricter though asking for breakdowns and weight of the parcel not just an invoice as usial. So they might be clamping down

Re: parcel stuck in customs for 2 weeks
 

I've had a lot of issues with UK customs recently, 1 parcel took nearly 4 weeks to get through. It seems to be heavier items causing issues.

Also, TNT & Fedex are the worst, DHL still seems very quick for me.

Re: parcel stuck in customs for 2 weeks
 

If customs has your package, you have a %0 chance of EVER receiving your package.
If you ordered Morning Glory or some weird legal high into Canada, you're fricked.
The old ladies at customs make sure Canadians can't make legally-doo.
Buying off Ebay is like just gambling, sometimes you win sometimes you lose, and this time you're probably going to jail for buying something that can get you high

Re: parcel stuck in customs for 2 weeks
 

Welcome to the forum - all the best as you master stealth :thumb: