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Default Small victory over paypal

Paypal limited one of my accounts with around 800 in last year. Luckily about 350 had not shipped. I tried to refund the buyers but paypal would not let me. So i contacted them and told them what happened and they will need to open a case, i'll comply via ebay to try to hurry their refunds. Anyway some were ok some wasn't .. mainly because even after ebay 'refunded' them paypal never, they then had to open cases on paypal and eventually got their money back. Pretty bad experience from a buyers point of view! But i wasn't sending 350 of good when i couldn't access the account.

Anyway when they was refunded i had 450 in my available(couldn't touch it because of limitation) but the refunded money remained visible in unavailable money. Over the 6 months the 450 was released.

After 6 months the 350 was still unavailable so i give paypal a call and said am i going to get that money? "Send in your passport to prove ID. I did, 350 now in my bank.

Thank you paypal I will consider this interest for all the money you hold.

Morale of the story if paypal have caused you business losses and you find yourself in a similar lucky situation, claim your interest.
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Default Re: Small victory over paypal

so ur client didnot get 350 pound
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Default Re: Small victory over paypal

Yes they was refunded after opening a case with Paypal(after already opening with ebay - winning and paypal still not giving the money back until the case was opened via paypal)

Paypal wouldn't allow me to cancel orders to issue the refund instantly though.

Paypal customer satisfaction at its finest.
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Default Re: Small victory over paypal

Quote:
Originally Posted by paulfoltyn View Post
Yes they was refunded after opening a case with Paypal(after already opening with ebay - winning and paypal still not giving the money back until the case was opened via paypal)

Paypal wouldn't allow me to cancel orders to issue the refund instantly though.

Paypal customer satisfaction at its finest.
It was a small victory - nice.
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Default Re: Small victory over paypal

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Originally Posted by rsot View Post
It was a small victory - nice.

Yes its nice when paypals bots mess things up AGAINST paypal
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